Report
4 Strategies to Defeat Obstacles and Improve Search
Enterprise search is broken and impacting companies across all industries. In this ebook, you’ll learn the top challenges in enterprise search — obtained from our survey of 600+ tech professionals — and 4 strategies to overcome them to improve search relevance.
In this free report, you’ll learn the top challenges of enterprise search in 2023 — and how ecommerce leaders want to tackle them.
- Organizations of all sizes know search is crucial. 81% of organizations say the importance of search relevance has increased over the past year — but just 13% believe they’re excelling at it.
- For most, enterprise search is a disjointed effort. Multiple search deployments exist in silos, dispersing mountains of information — and making it difficult for users to find relevant search results.
- Few companies have embraced intelligent search. Despite most organizations believing the future of search involves artificial intelligence (AI), few have deployed it to improve the user experience.
- Don’t build search from scratch. Look for an enterprise search solution that simplifies search management, while empowering content creators, and UX designers.
- Unify your content in a single index. Find a system that lets you unify your knowledge base, so searchers can easily find the information they need.
- Embrace AI and automation efficiencies. Many organizations have AI capabilities within their search technologies just waiting to be turned on. Platforms like Coveo offer off-the-shelf AI models tuned for customer-specific needs.
- Detect user intent by understanding their journey. Users don’t always know the best way to search. Use a system that understands the users’ query and provides them with guidance — no matter what they’re looking for.
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