Product Sheet
Coveo Smart Snippets
It’s time to offer answers, not just content. Accelerate self-service success by ensuring customers get the answer faster and with fewer clicks.
How can you answer customer questions faster?
By automatically detecting when a customer types a question – into your search box or into a chatbot conversation – and offering the answer straight up.
Coveo Smart Snippets understands which queries are actual questions and then pulls the answer from your content to offer a snapshot within the search results. Discover how Coveo AI delivers answers instantly.
