Conversational Search Is Here. Is Your Site Ready?

Search is evolving from results, to answers, and now conversations.

Your customers have already made the shift. They use ChatGPT, Claude, and Gemini every day, and they bring those same expectations to your website: ask a question, get a real answer, follow up, keep going. The search bar isn't just a search bar anymore — it's a conversation.

Teams everywhere are racing to deliver it.

But ambition is outpacing readiness. Because conversational search isn't a chatbot you bolt on,it's a foundation. And teams are discovering that the hard way.

Join Kerri-Anne Beech, Senior Product Marketing Manager and Mathieu Lavoie-Sabourin, Product Manager, for a candid look at what conversational search really is, what it takes to make it work, and where most implementations break down. We'll cover the shift, go under the hood on how it actually works, and show you what it takes to get there.

Plus, we’ll give you a live demo of Coveo’s Conversational Search — multi-turn generative answers and follow ups, grounded in your content, built for the enterprise.

• The shift in customer expectations and what organizations are doing to keep up
• The foundation it requires: retrieval, grounding, signals, governance
• A live look at Coveo Conversational Search in action