Guide-to-ServiceNow-customer-workflow-success

Guide to Boosting the Success of Your ServiceNow Customer Workflows

What You'll Learn:

  • How to unify content access in order to conquer fractured digital experiences and data silos
  • How to create intuitive and intelligent self-service experiences
  • How to reduce agent effort and featured knowledge recommendations directly in your ServiceNow workspace
  • How to capture intelligence from the complete customer journey across digital channels to get actionable analytics
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The Power of Intelligent Customer Experiences

  • +84% 1st contact resolution at Tyler Technologies
  • $18M Annual case deflection cost savings at Tableau
  • +20 pts Customer Net Promoter Score at Xero  

Ready for the New Digital Support Reality?

In order to stay competitive, your business needs to deliver self-service experiences that are unified, meaningful, and effortless. By implementing the 6 steps outlined in this guide, you can serve your customers more efficiently and boost agent productivity within your ServiceNow workflows.

Start Building Intelligent Customer Experiences

Download the Guide

Download the eBook

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