Ebooks

Understanding Relevance Maturity in Ecommerce

Relevance Maturity in Ecommerce Thumbnail

With our Relevance Maturity ModelTM and AI you’ll find:

  • Keys to making every customer experience relevant and useful
  • How a personalized shopping experience increases sales
  • Product discovery is impacted by different levels of search
  • Tips to evaluate your current customer search experiences

Relevance maturity is all about what people want, what they need and what they may need next.

Outstanding technology, amazing results

  • 43% Of customers are willing to pay more if they could find it faster
  • 73% Of people will give up after 3 unsatisfied experiences
  • ≈70% Of retail shoppers are new, ie: first time on a site, visiting from a new device or expired cookies
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