The Future of Knowledge Management: Avoiding Customer & Agent Disappointment

Here’s why Coveo AI is the future of knowledge management:

  • 48% of customers want to solve issues on their own - Coveo Relevance Report 2022: Service
  • 63% of respondents complained of inaccessible knowledge - KMWorld survey
  • 37% of those asked said intelligent search was a top tech to embrace for KM - APQC survey

Ready to make your customers & agents a lot happier?

drift close

Hey 👋! Any questions? I can have a teammate jump in on chat right now!

drift bot