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The Future of Knowledge Management: Avoiding Customer & Agent Disappointment
Here’s why Coveo AI is the future of knowledge management:
48%
of customers want to solve issues on their own - Coveo Relevance Report 2022: Service
63%
of respondents complained of inaccessible knowledge - KMWorld survey
37%
of those asked said intelligent search was a top tech to embrace for KM - APQC survey
Ready to make your customers & agents a lot happier?
Hey 👋! Any questions? I can have a teammate jump in on chat right now!
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