Recommender
Click-worthy recommendations
Predict what people need, before they even know they need it. Engage and convert with data and AI.
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From browsing to searching, use Coveo’s state-of-the-art recommendation engine to help people discover content, products, and services they want or are likely to need next.
Recommend at every step of the journey
- Context-aware recommendations
Show what’s most relevant to a person based on where they are in their journey – from pre-purchase to post-purchase, from seeking answers to exploring content. - Ready-to-go machine learning models Choose the algorithm that fits your scenario. Coveo provides recommendation models that are easy to set up – including interest-based, frequently viewed and bought together, popular items, and more.
- Journey and data stitching Needs change over time, so do recommendations with Coveo. Connect current context, user history, and more, from across all your data platforms to serve the right content at the right moment.
Powerful, flexible machine learning
- All content types Define which content types to pull in or create recommendation streams across various content types, and let the recommender carve the most relevant path for each user.
- Data set selection Choose which data sets should train a recommendation model. Focus on a certain region or use inputs from a specific interface – it’s up to you.
- Model correction Draw insights from and respond to your changing product catalog, content, or user behavior. Coveo lets you know when it’s time to retrain your models.
- Recommendation experiments Want to verify which strategy works best? Preview or A/B test different configurations, then optimize and refine.
Start simple and grow your relevance
- Recommendations from Day 1 Provide search, content, and product recommendations even when data about an item or individual is sparse.
- Rich user profiles Drive ever-more-relevant recommendations as user profiles are dynamically enriched by actions and affinities.
- Scale and precision Massive content libraries and catalogs with millions of SKUs are no problem with Coveo. Our recommender system zeros in on the right thing for the right person.
Predictive recommendations means that before the customer has even asked a question, we’ve anticipated potential answers for them, to get them more quickly to their solution.
Designed for omni-channel journeys
Add relevant recommendations to any digital experience without changing your tech stack. With prepackaged components or APIs, embed Coveo’s product and content recommendations directly into the apps you already use.
