INTELLIGENT SEARCH Great search gets no complaints
Intelligent search returns the most relevant results so seamlessly you don’t give them a second thought.
Request a demo Try it for freeHelp your employees and customers find what they need in seconds, not minutes. With an intuitive and intelligent search engine, accelerate company productivity and keep the customer journey friction‑free.
Surface content wherever it lives
- One index, multiple sources
As your business grows, so do your knowledge resources and catalog. Keep your content easy to find by connecting it through one intelligent index. - Every type of content
No matter the file type or source – structured or unstructured – our cognitive search will index your content in the cloud making it a breeze to locate. - Cross-platform compatibility
Enhance your search everywhere – from your website and customer-facing channels, to enterprise search in internal portals and CRM software.
Improve accuracy and precision
- Enriched intent detection
You might not always know the best words to use in a search, but with Coveo, you don’t need to. Our search platform understands intent in language and behavior. - Intelligent ranking
While basic search matches keywords to text in an index, cognitive search considers multiple dimensions. Your results ranking depends on your previous actions and context, not just your query. - Question answering
Type a question and get your answer. Our intelligent search extracts the answers you need to help you be on your way sooner. - Dynamic facets and filtering
In addition to smart-ranked results, facets and filters automatically adjust to each query, removing friction while allowing users to further narrow their results.
Let machine learning rank, test, and optimize
- Automated relevance tuning
Let our machine learning algorithms fine-tune query suggestions and your content’s ranking weight to improve relevance and findability across all content types, sources, and categories. - Text preprocessing
Save time and effort by automating the removal of stop words and the generation of synonyms. That way people can search like humans and still get accurate results quickly. - Search put to the test
Want to see which configuration works best? Set one variant up against another to verify which level of tuning provides the best experience and results for your business. - Rules when you need them
Build campaigns or program rules without the help of developers. Give product managers and merchandisers the ability to easily alter and optimize featured results, ranking rules, and expressions.
Get great results faster
- From query to results instantly
With all your content indexed in the cloud, you don’t have to depend on multiple systems and search engines to locate the best results. On one single track, your search picks up in speed. - Easy configuration
Secure and multi-tenant, our platform is highly configurable, giving you the performance and scale you need without costly and time-consuming customization. You could say that it’s almost ready out of the box. - Smart access management
Manage permissions through the index based on access levels, not the content source. This allows you to use your channels however you want, not just for one type of user.
We spent so much time over the years manipulating search rankings and staying one step ahead of our users. Machine learning has done away with that. Now it’s doing all the heavy lifting.
Download the UW Health case studyDesigned for scale
When you upgrade your search, you want it to work across all your platforms and content types. Coveo search layers over your current systems, adding AI capabilities minus the tech overhaul.
See how Coveo integrates to everythingGreat search belongs everywhere
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