New in Coveo: Spring 2024 Product Release

Explore Coveo’s latest product updates - including new features and capabilities across AI, Connectivity & Integrations, Search & UI and more.

New in Coveo

Generative Answering

Generative Answering

Relevance Generative Answering for Agents

Integrate GenAI with Coveo's Hosted Insight Panel for a streamlined agent experience and instant, trusted answers—no/low code needed.

Relevance Generative Answering for In-App Search

Increase application value easily and quickly by integrating AI Search & Generative Answering within user workflows using our simple In-Product Experience builder.

RGA for Commerce

Relevance Generative Answering engages customers engages customers and enhances product discovery with guided exploration, specialized storefront experiences, domain expertise, and intuitive natural language interaction.

Follow-up Questions

LLM-generated follow-up questions refine self-service by guiding users to precise answers, improving resolution rates and satisfaction. In early access.

Conversational Experiences

Augment self-service with RGA's Conversational Experiences for dynamic, natural language interactions. Get accurate, in-depth content with "multi-turn question answering," utilizing conversation history and analytics. In early access.

Rich Text Formatting

Multilingual indexing supports Relevance Generative Answering, enabling seamless multilingual dialogue to boost self-service for global users. In early access.

Multilingual Support

Multilingual indexing supports Relevance Generative Answering, enabling seamless multilingual dialogue to boost self-service for global users. In early access.

Multilingual Support

Multilingual indexing supports Relevance Generative Answering, enabling seamless multilingual dialogue to boost self-service for global users. In early access.

Commerce

Commerce

Semantic Encoder - Product Catalog

Interpret shopper queries, minimize manual search tuning, and deliver highly relevant results, enabling natural language searches with the Semantic Encoder for Product Catalogs. In early access.

Business-Aware Ranking

Let AI refine product rankings with key business metrics and shopper relevance, and enable merchandisers to strategically optimize listing pages without compromising customer experience. In early access.

Search Merchandising Essentials

Streamline product curation with intuitive visual editing, drag-and-drop functionality, and comprehensive dashboard insights for rule impacts and search performance. In early access.

Connectivity

Connectivity

Coveo for Salesforce Enhancements

Quickly create dynamic, low-code Coveo hosted search pages for Experience and Service Cloud. Get added support for keyword highlighting. And equip agents with GenAI for instant, reliable answers in one click.

SAP Catalog Push Integration

Easily integrate Coveo with SAP Commerce swiftly using Coveo’s native connector, which facilitates complex catalog management and enhanced AI Product Discovery.

SharePoint Online Connector Updates

Enhance your SharePoint Online Connector with better content relevance and faster indexing. Features include parallel rescan, date/time filtering, conditional exclusions, selective tagging, security for deleted user profiles, & more.

Sitemap Connector Updates

Improve site content discovery and quality with a streamlined UI and web scraping configurations. Advanced users can manage multiple configurations per page, with a Chrome Extension for simplified testing.

Web Connector Updates

Elevate your site’s content quality and user experience with default and customizable web scraping configurations, plus a Chrome extension for streamlined testing.

Web Connector Updates

Elevate your site’s content quality and user experience with default and customizable web scraping configurations, plus a Chrome extension for streamlined testing.

Search & UI

Search UI

Search Page Builder

Deploy powerful search pages across multiple platforms with the no-code Search Page Builder, featuring advanced styling, dynamic navigation, and smart snippets.

In-Product Experience (IPX) Updates

New updates offer a seamless search interface for all web and SaaS platforms, featuring easy version management, automated pipeline and ML setup, and one-click Relevance Generative Answering enablement.

Headless / Atomic UI Update

Upgrade to the latest UI frameworks for Headless, Atomic, and CLI ahead of V1 support ending in 2024. Benefit from reduced technical debt and new features like advanced event tracking and server-side rendering in React and Next.js.

Data & Reporting

Data Reporting

New Event Tracking Protocol

Streamline your machine learning capabilities with the new Event Protocol, replacing traditional analytics to enhance data quality with automatic search event generation and the Relay library for development verification.

Explorer for Event Validation

The Coveo Explorer Chrome extension, in tandem with Coveo Relay, offers real-time validation of analytics events, ensuring proper structure, required fields, and data types according to the new Coveo Event Protocol. Available in the Chrome Web Store.

More Ways to Explore & Dive In

  • Relevance360°
    Gain the AI-Experience Advantage and hear from leading Tech Leaders on how AI shapes business.
  • New in Coveo Webinars
    See ‘art of the possible’ by line of business including Commerce, Service, Workplace, and Website.

Additional Resources for Inspiration

  • Coveo LevelUp
    Upskill your AI Search & Generative Answering skills through self-paced courses, live events, and expert-led hands-on sessions.
  • Coveo Docs

    Explore our features in detail and witness Generative Answering dynamically respond to your queries in real time.

  • Coveo Connect

    Join our worldwide customer community to explore topics, network with leaders, and engage in discussions.

  • Request a Demo

    See Coveo features in action with a personalized product tour. Our experts would be happy to show you around.

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