Scope
This documentation describes the infrastructure environment, sub-processors and certain other entities material to Qubit’s provision of technology and associated professional services.
Capitalized terms used in this documentation are defined in Qubit’s Master Services Agreement and/or Data Processing Agreement. In the event of conflict, the Data Processing Agreement definition shall prevail.
Infrastructure – Customer Data Storage
The following table describes the countries and legal entities engaged in the storage of Customer Data.
|
Entity |
Entity Type |
Storage Location |
Location of Subprocessor |
|
Google Ireland Limited (Google Cloud Platform) |
Third-party hosting provider |
Belgium | Ireland |
|
Amazon Web Services, Inc. |
Third-party hosting provider |
Ireland, France, Germany and Canada | US |
|
Snowflake Inc. |
Third-party data warehouse provider |
Ireland, France, Germany and Canada |
US |
Customer Data Processing
The following legal entities and the personnel are engaged in processing Customer Data for non-storage purposes:
Table 1 – Qubit and its Affiliates
|
Entity Name |
Entity Type |
Entity Country |
|
Qubit Digital Limited, Qubit, inc. and its Affiliates in the countries listed to the right |
Qubit Affiliate |
|
Table 2 – Third-party Sub-processors
|
Third-party Sub-processor name |
Description of activities |
Location of sub-processor |
|
Google Ireland Limited (Looker product) |
Third-party provider of data analysis and visualization services where Customer has purchased a Looker License from Qubit as an authorised reseller, or Qubit’s Decipher (powered by Looker) Product. |
US |
|
Pendo.io, Inc. |
Third-party analytics platform used to analyze user’s behaviour in the Qubit app. |
US |
|
Rittman Analytics ltd |
Third-party customer support team focused mainly on Looker support |
UK |
|
Auth0, Inc. |
Third-party identity management platform |
US |
|
Sendgrid, Inc. (Twilio company) |
Third-party email service provider |
US |
