Salesforce Commerce Cloud Search & Discovery

Transform your B2B buying experiences

Create the unified and engaging experiences your customers expect by powering search and recommendations with AI, and offering deeper b2b ecommerce personalization.

Coveo for Salesforce B2B Commerce Cloud
Overview

Remove search friction and watch your conversions soar

With fast and intelligent search, AI-powered listing pages, dynamic navigation, and relevant recommendations, make it easier to add to cart. Get started easily with components that integrate seamlessly into your Salesforce B2B storefront. And, let machine learning tailor the experience instead of thousands of rules.

Improve product discovery and findability

Improve product discovery and findability

Whether new customers are browsing your catalog or returning ones are seeking a replacement part, let AI-powered ecommerce search help them zero in on the right products faster. Enable predictive query suggestions, automatic relevance ranking, and dynamic faceting powered by machine learning, to help them find, purchase, and get back to business sooner.

Empower users through AI-powered salesforce B2B commerce

Conquer complexity with search that’s optimized for B2B selling

Conquer complexity with search that’s optimized for B2B selling

Unlike consumer sites, B2B storefronts need to manage complexity, such as a high volume of SKUs, extensive attributes, dynamic pricing, and customer entitlements. Solve for these and reduce assisted sales costs by deploying a search solution with a native Salesforce integration, and let each customer discover the right products at the right price – seamlessly. 
Harness the power of Coveo Machine Learning for a better salesforce commerce cloud search

Personalize journeys and product recommendations

Personalize journeys and product recommendations

Each customer visiting your site has a specific intent. Use what you know about them combined with advanced AI to tailor suggestions and product rankings. Then, use in-session signals to recommend the most relevant products in real-time and help your average order value climb.
B2B ecommerce personalization empowers users with effortless self service experience

Connect buyers to products and rich supporting content

Connect buyers to products and rich supporting content

Customers often seek information to feel confident in their purchases. With Coveo’s unified search, your buyers can search across content sources, including your product catalog, Salesforce community posts, product guides, instructional videos housed on YouTube, and more. Let them learn and buy directly in your Salesforce B2B storefront. 
AI-powered salesforce commerce cloud search that helps sell better

Merchandize intelligently with easy search tuning

Merchandize intelligently with easy search tuning

Equip merchandisers with the right tools to tune your Salesforce Commerce Cloud search experience according to business needs. Easily apply boost-and-bury rules for inventory levels, as well as high-margin or high-return products. Set up time-based campaigns with a dedicated workflow. And, efficiently run A/B tests to measure and optimize the experience.
Coveo's salesforce B2B commerce solutions

Harness insights to better sell and serve your buyers

Harness insights to better sell and serve your buyers

Get search analytics that track the entire buyer journey, so you can optimize your Salesforce B2B storefront. Use pre-configured dashboards featuring site-wide interaction data – from your homepage to add-to-cart. That way you can get insight on revenue attribution from search and product listing pages; identify trends, top-selling queries, and categories; and measure the impact of product recommendations.
Bopost sales with B2B ecommerce personalization

More ways to use Coveo for Salesforce

See how Coveo transforms the B2B commerce experience

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