December 2022
Relevant Customer Service & Support Experiences from Coveo
Coveo Explainers Videos
Key Topics from the Video: Customer Support and AI
- Effective customer support:Essential components,challenges with service metrics,and meeting customer expectations for relevant answers.
- Integration:Seamless integration with existing service platforms.
- AI Power:Coveo AI indexing and learning for enhanced support.
- Personalized experiences:Delivering tailored service experiences to customers.
- Self-service:Improving customer self-service capabilities.
- Agent recommendations:Providing valuable recommendations to support agents.
- Positive impact:The positive influence of AI on service interactions.
