Editions & Pricing

Coveo for Salesforce

Three Editions Available for You

FREE

Get a taste of Coveo Machine Learning, relevance tuning and drag-and -drop search UI’s on top of existing content in your Salesforce org. Free forever.

$0
Content Sources
  • Single Salesforce Org
Index Items
  • N/A
Usage Analytics & Machine Learning
  • 1 month of data
Salesforce Clouds
  • Community Cloud & Platform
Index Type
  • Salesforce Index

PRO

Full use of the Coveo platform including the Coveo cloud index and pre-built drag-and-drop connectors to your favorite cloud sources. Free trials available.

starting at $USD 1,750 /mo
Content Sources
  • Salesforce + Any 2 Cloud Sources
Index Items
  • 500,000 items included
Usage Analytics & Machine Learning
  • 6 months of data
Salesforce Clouds
  • Community Cloud, Service Cloud, Sales Cloud, Platform
Index Type
  • Coveo Index

ENTERPRISE

Get unlimited connectivity to Salesforce, Cloud and on-premise content sources? Have requirements for large index sizes and usage data? Contact us to talk about it.

Contact us
Content Sources
  • Entire stack of 50+ Cloud and On-prem Sources
Index Items
  • Contact Us
Usage Analytics & Machine Learning
  • Multi-Year
Salesforce Clouds
  • Community Cloud, Service Cloud, Sales Cloud, Platform
Index Type
  • Coveo Index
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Princing details
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Discover which Coveo for Salesforce edition is right for you

Detailed Features

FREE PRO ENTERPRISE
Coveo Cloud Indexing Salesforce Index
Content Sources
Salesforce Source
Sources Salesforce Only Salesforce Source

Plus ANY 2 Cloud sources from the following Cloud Sources:

Web, Sitemap, Push API, REST API, Amazon S3, RSS, YouTube, Confluence Cloud, Google Drive, Dropbox, Box, JIRA Cloud, Microsoft SharePoint Online, Jive Cloud, Lithium, Microsoft OneDrive for Business, Zendesk
View Source list
All Cloud Sources

All On Prem sources
(From our entire stack of Cloud and On-Prem sources )
View Source list
Maximum number of content items 500,000 Items Included
$500 for each additional 500,000 Items
Maximum 1M total
Contact Us
Users and Volume*
Service Cloud users Up to 65 users included in base price
$27.50 per additional user/mo.
Contact Us
or
Community Cloud Users Unlimited 100,000 queries per month included in base price Contact Us
or
Sales Cloud Users Up to 120 Sales Cloud users included in base
$15.00 per additional user/mo.
Contact Us
or
Platform Users Unlimited Up to 350 platform users included in base
$5.00 per additional user/mo.
Contact Us
Contractual Terms
Minimum commitment No commitment 36 Months 36 Months
Pricing All prices quoted in US dollars and valid for three-year contracts only. Contact us for a custom quote.
Agreement Customer Agreement Customer Agreement Contact-us
Machine Learning
Automatic Relevance Tuning
Query Suggest
Term Detection
Coveo ML Recommendation Engine
Coveo ML Personalization
Self-Service Case Deflection Workflow
Coveo Usage Analytics
Events 100,000 / month Unlimited search-related events
100,000 custom events
Unlimited search-related events
100,000 custom events
Data Visibility Limited
(1 month)
Higher
(6 months)
Unlimited
Dashboards 5 Unlimited Unlimited
Data Export
Custom Dimensions 10 25
Customer Success and Support
Community and Self-Service Support
Basic Support $800/month (Optional)
Implementation Support Recommended
($5,000 - Implementation Starter Package)
Highly Recommended
($5,000 - Implementation Starter Package)
Contact Us
Coveo Customer Success Packages Basic Package Included
Additional Packages Available
Contact Us
Non-production orgs Not Available Available at additional costs Contact Us
Enterprise
* Any combination of Community Cloud, Service Cloud, Sales Cloud and Platform users can be blended to reach $1,750 base price/mo.

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