Turn Your Support Portal Into a Self-Service Engine

Duration: 43 min

Companies that use Coveo for Salesforce to bring intelligent, self-learning search to their support portals have seen up to 3X improvement in case deflection.

Watch this on-demand demo webinar and see how Coveo:

  • Boosts case deflection and minimizes calls to the contact center
  • Relieves admins from tedious manual tuning tasks
  • Helps you identify where and how users struggle to self-serve

For any organization committed to delivering an effortless self-service experience on their Salesforce Community, this webinar is a must watch.

Presented by:

  • Tucker Hall

    Director, Product Marketing at Coveo

  • Brad Phillips

    Sr. Sales Engineer at Coveo