
The New Era of Merchandising | Preparing for an AI-powered Future
The future of merchandising is here, and AI is at the forefront. Are you ready?
This session will explore how customer expectations are shifting, how the role of merchandisers is evolving, and what it takes to succeed in a highly competitive environment. Don’t get left behind, learn the proactive steps you can take now to future-proof your digital merchandising efforts.
Key Takeaways:
- Prepare for the Future: Practical steps merchandisers and businesses can take to adapt to AI-driven merchandising trends and upskill for long-term success.
- Understand Evolving Roles: How AI empowers merchandisers to take full control of to maximizing revenue and margins
- Embrace Customer-Centricity: Why AI is at the core of moving from product-focused to customer-focused merchandising.
- Act on Insights: Real-world stats and trends demonstrating the critical impact of AI in retail, including automation and upskilling opportunities.

Sergio Iacobucci
Senior Director, Ecommerce Marketing
