KCS v6 Roundtable

2:00 pm ET / 11:00 am PT | 60 minutes

As the Consortium for Service Innovation says, the basic premise of KCS® is quite simple (solve it once, use it often) but adoption of the methodology is not.

We want to help you tackle the big questions, challenges and discuss the successes of organizations like yours using or exploring  Knowledge-Centered Service v6*.

Join us for our monthly KCS Roundtable where Judi Cardinal, a certified KCS v6 Trainer, will discuss strategies, tactics and best practices at each of the key milestones along the KCS journey.

In this month’s session, we will be joined by SAP Concur. Stay tuned for more details and save your spot today!

 
Also, you can keep sharing your knowledge with our community and join our Coveo KCS Roundtable group.
 
 
 

*KCS® is a service mark of the Consortium for Service InnovationTM

Moderator:

Judith Cardinal

Senior Customer Success Manager at Coveo