On-Demand Webinar How to Embed Service to Meet Customers Where They're At

Duration: 25:23

Meaningful support interactions no longer reside just inside the Help page. They're embedded throughout all of your digital properties -- becoming part of your digital DNA -- to meet  customers where they're at using personalized content based on previous successful interactions of others. In this instructive, how-to webinar we'll look at ways to embed personalized support journeys to drive case deflection and self-service success using chatbots, in-app search, personalized workflows and contextual recommendations.

Presented By:

David James

Product Marketing Director at Coveo

Neil Kostecki

Sr Product Manager at Coveo