
How Salesforce Uses Coveo for Customer Success
With Coveo, Salesforce customers get the right answers—or the right support—instantly.
In this quick video, you will see how Salesforce uses Coveo to get real results and achieve real impact on their business, including:
- 📉 50% reduction in case transfers
- 📈 Faster time-to-resolution
- 💡 Higher customer satisfaction scores

Nick Sweers
Sr. Director, Digital Customer Success

Richard Tessier
Co-founder and SVP, Products
