Coveo for Salesforce Deflect More Cases in Your Lightning Community with Coveo for Salesforce

Duration: 04:51

Neil Kostecki (Sr Product Manager) and Andre Theriault (Software Engineer) show how to add the Coveo Case Deflection component, available in our latest Coveo for Salesforce release, to your Lightning Community.

The new Coveo Case Deflection component provides contextually relevant solutions to Community users while they attempt to create a case. It helps users find self-serve content across your enterprise quickly and easily.

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Neil Kostecki

Sr Product Manager at Coveo