Video Case Study

How WatchGuard Increased Case Deflection from 3% to 11% in 4 Months

Duration: 4 min

Presented by:

Joanne Miller

Managing Director, Product Training & Publications, WatchGuard

Watch this four-minute interview to learn how WatchGuard uses Coveo for Salesforce to increase the case deflection rate on its self-service site from 3% to 11% within a few months.