F5 Transforms Salesforce Support with AI Search & GenAI
F5 needed a smarter way to help customers and employees find answers fast — without overloading support teams. That’s why they partnered with Coveo.
Live in just 30 days, these are the results:
- 11% increase in self-service resolution, reducing support case volume
- $150,000+ saved by deflecting unnecessary support requests
- Faster, more accurate answers powered by Coveo’s Relevance Generative Answering
- Seamless integration with Salesforce Einstein for an optimized agent experience
…and more.
With Coveo, F5’s customers find what they need faster, agents solve complex cases more efficiently, and AI delivers trusted, transparent answers.
