Enterprise Search: The Unsung Hero
Think search isn’t at the core of a total experience? Learn from 600+ tech professionals on their enterprise architecture and digital transformation viewpoints (and why search is crucial).
In such an uncertain business economy, with constant shifts in direction, having a strong enterprise architecture and technology strategy has never been more important.
We surveyed more than 600 IT, technology and business stakeholders to find out what they really think about their enterprise technology with a focus on search and AI— and what areas desperately need to be improved.
Our research found that 84% of technology professionals see search as a critical component to digital transformation — yet nearly 99% of them report they still face technical challenges when it comes to search.
If advanced technologies such as artificial intelligence (AI) are sought out as the answer, then why are so few companies adopting it as part of their digital transformation strategy?
Important findings from this 10-minute report:
- AI could be the key to better search, but companies are stymied by five challenges — are they holding you back, too?
- Why search is critical to improving your user’s digital journey (92% of organizations use search analytics to inform their business decisions!)
- How a Search Center of Excellence can help enhance your CX and EX while reducing your technical debt
A comprehensive search platform will help you deliver business outcomes even in the face of talent shortages and technical challenges.
This research will help you and your colleagues determine which key capabilities are missing from your digital strategy.
