GenAI is all about ROI.

The Interviews

8 - 13

Spotlight: Michelle Lewis-Miller,

SAP Concur Product Support

SAP Concur is crushing digital experience.

14 - 19

Spotlight: Paula Mitchell,

Freedom Furniture

Freedom Furniture and an endless aisle of possibilities.

20 - 25

Spotlight: Cora LaRose,

Forcepoint

Forcepoint is unifying a siloed CX and EX, seamlessly.

26 - 31

Spotlight: Laurel Poertner,

F5 Networks

GenAI question answering and the 11% self-service win.

AI At Work

34 - 35

Xero: Applying AI Search & Generative Answering for Self Service Success

36 - 37

Caleres: Delivering Personalized, Immersive Experiences

38 - 39

LCBO: Creating Remarkable Commerce Experiences 40

40 - 41

FleetPride: A Digital-First B2B Journey

Real-world success.
What you’ll learn

That’s what Thrive - and AI - is all about. So, as a thought leader in the transformative world of GenAI, we’re committed to showcasing real-life impact on real-world customers and their businesses through impactful and curated content.

(With Coveo) We have had a dramatic impact on the ability of our customers to look across millions and millions of knowledge assets and find what they need.

Michelle-Lewis Miller

VP, Head of Strategy & Transformation, SAP Concur Product Support
We partnered with Coveo to implement AI-driven search and product discovery, and it has been a game-changer for us.

Paula Mitchell

Digital General Manager, Freedom Furniture
We're seeing customers who in the past have not self-served beginning to do that, which is very exciting for us.

Cora LeRose

Senior Manager, Digital Customer Engagement, Forcepoint
Coveo has been hugely instrumental in enabling, you know, all the different sites that we have and bringing them closer together.

Laura Poertner

Senior Director, Digital Services, F5 Networks

See what all the AI ROI
is about

Download

GenAI is all about ROI.

Real-world success. What you’ll learn

Real-world success. What you’ll learn

A spotlight on success

See what all the AI ROI is about

Real-world success.
What you’ll learn

Real-world success.
What you’ll learn

See what all the AI ROI
is about