Agentforce & Beyond: Bringing Relevance to Every Touchpoint

See why hundreds of enterprises are augmenting and extending their Salesforce foundations (including Salesforces Agentforce) with Coveo’s agnostic AI search & generative capabilities. Learn how AI-powered relevance enhances all Salesforce touchpoints across the customer experience, especially in cost centers like customer service. Plus, discover how Coveo's hybrid retrieval helps ground both generative AI applications and Agentforce agents in enterprise-approved knowledge, ensuring accurate, relevant answers and mitigating hallucinations.

Here are just a few highlights of what you’ll learn by downloading a copy of this comprehensive ebook:

• Your Agentforce investment isn’t underperforming — it’s under-informed. AI agents need structured and unstructured content to deliver the best search results. See how leading enterprises leverage Coveo’s hybrid retrieval to connect enterprise knowledge to Agentforce and drive measurable outcomes.
• Relevance isn’t just a feature — it’s a strategy. From smarter digital agents to proactive digital journeys, discover how relevance is the force multiplier across service, web, and workplace.
• 75% faster resolutions. 20% higher self-service success. 11% lift in digital engagement. This ebook breaks down how enterprises like SAP Concur, Xero, and F5 leveraged advanced AI adoption to achieve these results, connecting content, context, and customer interactions inside Salesforce.