The Many Problems of Case Deflection
Ebook
The Many Problems of Case Deflection
How AI-powered search can help agents measure how well content answers customer questions.
For 17+ years, our customers have trusted us with their growth
![Meet medallia, Coveo AI-powered relevance engine user](https://cdn.coveo.com/image/authenticated/s--tJMuCyqP--/c_scale,d_placeholder.png,h_36/f_auto/v1/web/web01/en/library/images/logos/customers/medallia/medallia-coveo-partner)
![Meet Teradata Corporation, Coveo AI-powered relevance engine user](https://cdn.coveo.com/image/authenticated/s--6zl-I6gO--/c_scale,d_placeholder.png,h_64/f_auto/v1/web/web01/en/library/images/logos/customers/teradata_corporation/teradata-corporation-coveo-customer)
![drift bot](/public/img/drift-bot-avatar-3.png)