Ebook
Create an AI-Powered Agent Experience Inside Salesforce
Agent retention has always been a challenge, and it’s only getting worse after COVID-19. Support your agents inside Salesforce with capabilities that put the right information at their fingertips.
More about this asset
- How you already have the data to create personalized agent experiences
- Why artificial intelligence is the best way to connect the agent search experience — inside Salesforce
- Why indexing content from across your enterprise creates a richer experience
- How Insight Panels and User Actions put agents one step ahead
- How to identify what’s working (and what’s not) with powerful search analytics