May 9, 2019 | Quebec City, QC and Chicago, IL

Coveo Announces Dominic Lajoie as Chief Information Officer and Tom Melzl as Senior Vice President of Sales to Support Continued Growth Worldwide

Technology and Sales Veterans Will Lead Rapid Growth Efforts

Coveo, the industry leader in AI-powered search and recommendations technology, announced today the expansion of its senior leadership team with Dominic Lajoie as chief information officer and Tom Melzl as senior vice president of sales.

Coveo Chairman and CEO Louis Têtu commented, “We are very excited to promote Dominic and have Tom on board to lead our expansion efforts. Their extensive experience will enable us to help our customers be competitive in today’s AI-takes-all-economy and capitalize on the quantum leap opportunity that AI represents in delivering a million experiences to a million people.”

Coveo is on track for an unprecedented expansion in 2019, as Fortune 500 companies realize the need for AI-powered relevance to meet their strategic objectives, as well as exceed the rising expectations for personalization from their customers, employees and partners, that only AI can deliver. Lajoie and Melzl have lengthy and impressive careers in various management roles across the technology industry, which will be invaluable as the company expands.

“I am excited for what the future holds for Coveo and the exciting opportunities that lay ahead of us,” Lajoie commented. “Businesses today need to go beyond digital transformation to adopt AI and deliver true relevance transformation. This is a key strategy of our own growth here at Coveo, and why we are also aggressively investing internally to deliver the most relevant and effective customer and employee experiences.”

Prior to his promotion, Lajoie served as senior vice president of services at Coveo for 12 years where he was instrumental in helping customers adopt and leverage Coveo and AI to grow, improve service, and increase workplace proficiency. In his new role as CIO, Lajoie will be responsible for defining and delivering a digital strategy across the enterprise to aid the company’s strategic growth initiatives.

Melzl’s extensive 20 years of enterprise software sales leadership experience will be instrumental in continuing Coveo’s rapid growth and expansion. Melzl’s global responsibilities span all aspects of the sales process across Enterprise and Commercial customers, including leading the Sales, Sales Development and Sales Engineering teams at Coveo.

Melzl added, “The opportunity to work with Coveo is one I could not pass up. I see unlimited potential in what we can achieve as a visionary company with significant and proven results across every industry. This team is continuously pushing boundaries to better serve customers, with a relentless pursuit of thought leadership, innovation and increased value. This year will be no exception and I’m thrilled to join Coveo on this journey.”

To join the Coveo team under Dominic and Tom’s leadership, please visit to apply.


About Coveo

Make business personal.

Coveo uses AI and intelligent search technologies to personalize millions of digital experiences for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions and machine learning to deliver relevant information and recommendations across every business interaction, making websites, ecommerce, contact centers, intranets and digital properties and apps effortless, content-rich and effective. Coveo is also embedded in many leading business applications from vendors including Salesforce, Sitecore, ServiceNow, Dynamics and more. Coveo partners with the world’s largest enterprise technology players and has more than 1,500 activations in mid-to-large sized global organizations across multiple industries.

Coveo is a trademark of Coveo Solutions, Inc.

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Rachel Schultz
Director, Communications
418-263-1111 x2625

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