August 29, 2017 | San Francisco, CA And Quebec City, QC

Coveo Cloud Platform Successfully Passes HIPAA Compliance Audit and SOC 2 Examination

AI-powered Search technology company passes rigorous security examinations

Coveo, a leader in AI-powered search, announced today that the Coveo Cloud Platform was successfully audited for Compliance to the requirements of the Health Insurance Portability and Accountability Act (HIPAA) and successfully passed the Service Organization Control Type 2 (SOC 2 Type 2) Examination. The audits conducted by the independent CPA firm Schellman & Company, LLC further authenticate Coveo’s commitment to protecting customer and partner data within its technology stack.

The HIPAA examination performed on June 30th, 2017, surveyed the Coveo Cloud Platform on the Security Rule, which establishes national standards to protect individuals’ electronic personal health information that is created, received, used, or maintained by a covered entity. The examination also assessed the company's procedures following the Breach Notification Rule, which requires HIPAA-covered entities and their business associates to provide notification following a breach of unsecured protected health information.

The Coveo Cloud SOC 2 Type 2 examination was performed from July 1, 2016, to June 30, 2017 by Schellman & Company, LLC and was evaluated on Security, Availability, and Confidentiality principles. The SOC 2 Type 2 examination was designed by the American Institute of Certified Public Accountants (AICPA) and is a highly trusted industry standard that assesses the controls at a service organization. Coveo joins an elite group of companies to have passed this rigorous examination, specifically evaluating the Coveo Cloud Platform’s security and protection from unauthorized access, availability for operation, and confidentiality of client information.

“Ensuring the Coveo Cloud infrastructure is built securely in order to protect our clients’ information is a matter of utmost importance at Coveo,” said Jean Lavigueur, Coveo’s CFO, Chief Information Security Officer (CISO) and Privacy Officer. “Coveo’s successful completion of HIPAA and SOC 2 Type 2 is an affirmation of the high standards the company places on its employees and technology to ensure the safety and security of our clients information, especially in matters of sensitive data surrounding health records.”

About Coveo

Make business personal.

Coveo personalizes every digital experience for customers, partners, dealers, and employees. Coveo combines unified search, analytics and machine learning to deliver relevant information and recommendations across every business interaction, making websites, ecommerce, contact centers and intranets effortless and efficient. A Salesforce Gold ISV Partner and a Sitecore Platinum Technology Partner, Coveo partners with the world’s largest enterprise technology players and has more than 1,500 activations in mid-to-large sized global organizations across multiple industries.

Coveo is a trademark of Coveo Solutions, Inc.

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Media Contact

Samantha Demers
Communications Director
+1(514) 375-0126 ext.2679