Coveo today announced the appointment of two new executives to lead the company’s global sales organization and customer success team. Bob Walmsley has joined Coveo as SVP of Global Sales and Jennifer MacIntosh as VP of Customer Success. Walmsley and MacIntosh will facilitate and support Coveo’s continued growth and value realization for Coveo’s customers as the company expands its cloud-based enterprise search offerings.
“I am very happy to welcome Bob and Jennifer to our executive team. Each brings a deep blend of experience and leadership in their respective areas and will be instrumental to our operations as we continue to scale Coveo,” said Louis Tetu, chairman and CEO. “Our rapid growth over the past several quarters shows that demand for our intelligent search apps continues to grow, and Bob and Jennifer are important appointments to help guide that growth.”
Coveo reported approximately 70 percent overall growth for both Q4 2014 and Q1 2015. The company reports it is on track to achieve more than 80 percent growth overall in CY Q2 2015 and to continue its viral growth in subscription revenue bookings.
As SVP of Global Sales, Bob Walmsley is responsible for the overall strategy, execution and operations of Coveo’s global sales organization. He has a track record of driving growth for cloud software companies via his frontline leadership, enablement and direct sales experience. Prior to Coveo, Walmsley served as an executive with DocuSign, where he led high-growth teams in their Enterprise, Mid-Market and Government sales segments. Prior to DocuSign, Walmsley built top performing cloud sales organizations at companies such as Oracle, Taleo and Peopleclick.
“It’s an absolute pleasure to join the Coveo team and an opportunity to lead sales of an innovative software company that’s redefining how people work and upskill with information in the digital workplace,” said Walmsley. “I look forward to helping to manage Coveo’s viral growth with our world class sales organization.”
In her new role as VP of Customer Success, Jennifer MacIntosh leads customer engagement, viral adoption and customer value generation across Coveo’s enterprise search solutions and apps with a focus on changing how people work with information and knowledge. As a certified KCS Practitioner who has been helping companies adopt Knowledge Centered Support (KCS) best practices for over 12 years, MacIntosh will lead KCS knowledge at Coveo in addition to assisting Coveo customers with their KCS programs. Prior to joining Coveo, Jennifer was founder and principal of OKAS Consulting, a global consulting practice and former Coveo partner. Jennifer has also held executive roles as a change agent significantly improving the customer experience at Yahoo!, Quest Software (Dell) and Cognos (IBM).
“Having a passion for building exceptional experiences for customers, especially self-service, I saw Coveo as a great fit personally and professionally. I’m excited to join Coveo at this exciting time and look forward to scaling the organization as we continue to help Coveo customers realize the value of injecting relevant content from across their ecosystems into the context of employees, customers and partners at every point of work,” said MacIntosh.
Coveo is on a mission to transform business by improving people’s skills, knowledge, and proficiency with intelligent search. Coveo Search Apps unleash the power of fragmented, disparate information from across the enterprise IT ecosystem, to surface what matters at every point-of-work. Recognized as the Most Visionary Leader in Enterprise Search by Gartner, Coveo enterprise search allows companies to create high performance contact centers, cultivate company-wide collaboration, and succeed at self-service. With the search industry’s highest security standards, broadest connectivity and greatest relevance control and configurability, Coveo removes complexity to make search work, quickly and effectively, with the only end-to-end intelligent search platform in the cloud. Coveo partners with some of the world’s largest enterprise technology ecosystems, such as Salesforce, where contextual insights from outside the platform are critical to delivering a unified experience for their customers. For more information, please visit www.coveo.com, and follow us on the Coveo blog, LinkedIn, and Twitter.
Manager, Media Relations