Whitepaper Maximizing Self-Service Success with Your Salesforce Community
Are you unsure if the demand exists with your customers to justify an investment in self-service support or are still struggling with where to start? The answer is yes and the time is now.
Before you embark on your self-service journey and implement a community solution, laying the foundation to ensure self-service success will truly enhance customer satisfaction and help to avoid the hiccups that drive satisfaction down. Coveo has partnered with Perficient in offering a guide for doing so.
In it you will learn:
- How to overcome roadblocks to self-service success
- What an effective self-service community looks like
- Steps to becoming a customer-centric company using Salesforce
Are you unsure if the demand exists with your customers to justify an investment in self-service support or are still struggling with where to start? The answer is yes and the time is now.
Before you embark on your self-service journey and implement a community solution, laying the foundation to ensure self-service success will truly enhance customer satisfaction and help to avoid the hiccups that drive satisfaction down. Coveo has partnered with Perficient in offering a guide for doing so.
In it you will learn:
- How to overcome roadblocks to self-service success
- What an effective self-service community looks like
- Steps to becoming a customer-centric company using Salesforce