Last updated: July 2, 2020
Previous update: April 8, 2019 Sub-processors list
for Coveo’s hosted services

Customer Agreement

Coveo Solutions, Inc., or one of its Affiliates listed below (“Coveo”), engage the following entities (including the relevant Affiliates) to process Customer Data (each a “Sub-processor”) in order to provide and improve the Hosted Services. Before we engage any Sub-processor, we perform due diligence on its data protection practices in order to ensure that it provides the required level of protection for the Customer Data. Non-defined capitalized terms used on this page have the meaning set forth in the Customer Agreement. 

Sub-processors

Coveo uses the following Sub-processors:

Sub-processors name Location* Processing activities
Amazon Web Services, Inc. United States Cloud hosting services
Snowflake Computing, Inc. United States Cloud hosting services

Coveo Affiliates

Affiliate name Location* Processing activities
Coveo Solutions, Inc. Canada Hosted Services
Coveo Software Corp. United States Hosted Services
Coveo (Europe) B.V. Europe Hosted Services

*The location listed in this list is the entity primary location.

Subscribe to Sub-processor Updates

To subscribe to updates to this webpage, including additions or replacements to the Sub-processor list, please fill out the form below. By submitting the information, you represent that you are a duly authorized representative of a current Coveo customer.

Current customers with a fully executed data processing agreement (“DPA”) in place with Coveo may object to the use of a new Sub-processor by notifying Coveo in writing following the receipt of the notification of a new Sub-processor. Objections will be addressed in accordance with the relevant provisions of the DPA.

By registering, you agree to the processing of your personal information by Coveo Solutions Inc. and its Affiliates as described in the privacy policy