Conversational Search
Powered by the Coveo Search Agent, see how Conversational Search turns your search box into a guided conversation. Users can ask complex questions, refine results, and find answers faster.
This video showcases how Conversational Search by Coveo Search Agent brings natural language interactions directly into traditional search experiences in B2B enterprise context.
Watch to learn how:
- Users can ask questions, refine queries, and explore results through a single, seamless conversational search experience
- Coveo Search Agent uses agentic reasoning and retrieval to interpret intent and deliver precise, trustworthy answers
- Context is maintained across follow-up questions, enabling deeper exploration without starting over
Why Conversational Search Matters
Users don’t search with perfect keywords—they describe symptoms, partial context, or multi-step problems.
Traditional search returns links. Users dig, guess, and often fail—leading to more abandonment, support cases and higher costs.
Generative AI summarizes, but lacks continuity.
Chatbots converse, but rely on rigid flows and limited knowledge.
The result: Wrong answers, Lost trust, Higher cost-to-serve
Conversational Search powered by Coveo Search Agent changes this – bringing these capabilities together in a single experience. This is the next evolution of search experiences.
