Our People

An award-winning entrepreneur and business executive with 30 years of experience in international technology businesses; Louis Têtu is Executive Chairman of Coveo. Mr. Têtu focuses on identifying strategic opportunities, fostering innovation, and mentoring Coveo’s leadership team to ensure alignment and continued success. A visionary entrepreneur, Louis supports meaningful engagement with key customers, partners, and stakeholders.

Prior to his current role, Mr. Têtu was Chief Executive Officer of Coveo from 2008 to 2025. Prior to Coveo, Mr. Têtu co-founded Taleo Corporation, a leading international provider of cloud software for talent and human capital management, listed on NASDAQ in 2005 and subsequently acquired by Oracle for US$1.9 billion in 2012. Mr. Têtu was Chief Executive Officer and Chairman of the board of directors from Taleo’s inception in 1999 through 2007.

Prior to Taleo, Mr. Têtu was President of Baan SCS, the supply-chain management solutions group of Baan, a global enterprise software company. This followed Baan’s acquisition of Berclain Group inc., which he co-founded in 1989 and where he served as President until 1996.

Mr. Têtu serves on the board and human resources and corporate governance committees of Alimentation Couche-Tard Inc. (CircleK) and on the board and audit committee of CAE Inc. He previously served on the board of Industrial Alliance Insurance and Financial Services inc. and on the board of PetalMD, a leading cloud applications provider in the medical sector. Mr. Têtu is involved in private equity across multiple business sectors.

In 1997 Mr. Têtu was honoured by Université Laval for his social contributions and business achievements. He has twice received the Regional Ernst &Young Entrepreneur of the Year award and was a national winner in 2021. Mr. Têtu lives in Québec City, Canada. He is an Engineering graduate from Université Laval in Québec City and a commercially licensed helicopter pilot.

Laurent Simoneau is Chief Executive Officer and co-founder of Coveo. Mr. Simoneau was previously President and Chief Technology Officer of Coveo from 2011 to 2025, and had also served as Chief Executive Officer from 2004 to 2011.

Prior to Coveo, Mr. Simoneau was Chief Technology Officer of Copernic, an early leader in desktop search, where he oversaw Copernic’s product strategy and directed the research and development of core technologies. Mr. Simoneau also served as Chief Operating Officer at Copernic during which he successfully orchestrated the spin-off of Copernic’s enterprise search software division in 2005 into what is now Coveo.

Mr. Simoneau holds a Master of Business Administration from the Université du Québec. Mr. Simoneau served on the board of directors of Qohash Inc., a data security software development company, until May 2023.

Karine Hamel, CPA, CA, has been serving as Coveo’s Chief Financial Officer since February 2026. She brings over 25 years of experience in financial leadership, accounting, and audit.

Ms. Hamel joined Coveo in 2017 as Director of Financial Reporting and quickly advanced through the organization, becoming Vice President, Finance in 2018 and Senior Vice President, Finance in 2019. Before joining Coveo, she spent several years at PricewaterhouseCoopers LLP, where she held the role of Senior Manager – Audit and led complex audit mandates for large organizations, overseeing multidisciplinary and international teams.

In her role as CFO, Ms. Hamel is responsible for leading Coveo’s global financial strategy and operations, providing guidance on the company’s financial performance and long-term growth. She holds a Bachelor’s degree in Accounting and a Specialized Graduate Diploma (DESS) from the Université du Québec à Chicoutimi, and has been a Chartered Professional Accountant since 2005.

Marc Sanfaçon is co-founder of Coveo and Coveo’s Chief Technology Officer. He has held the position of Senior Vice President, Technology, of Coveo from 2004 to 2025. With more than 30 years of experience in application development, much of it in search, Mr. Sanfaçon is also responsible for Coveo’s cloud operations.

Mr. Sanfaçon is involved in developing apps that make search pervasive throughout organizations. Previously, Mr. Sanfaçon held the role of Director of Technologies for Copernic, an early leader in desktop search, where he directed the development efforts for Copernic’s core search technologies. Prior to joining Copernic, he held the role of Senior Software Developer with the Berclain Group Inc., a leading provider of supply chain management solutions.

Chelsea Finnemore is the Chief Human Resources Officer of Coveo. Prior to Coveo, Mrs. Finnemore built and led the HR function at Lightspeed Commerce for 11 years, growing them from 18 colleagues in Montreal to more than 1,000 employees globally. Lightspeed was a venture-backed company that underwent multiple rounds of funding, a number of acquisitions and is now publicly traded (TSX/NYSE:LSPD).

Mrs. Finnemore built and led the recruitment, compensation, talent management, and other HR functions for Lightspeed, served as a member of the executive leadership team, oversaw the people integration of multiple acquisitions in different geographies, and helped design and transmit Lightspeed’s unique company culture.

For the past four years, Mrs. Finnemore has works as a strategic advisor to promising technology startups and high-growth companies in Canada and the US, with a focus on implementing world-class HR processes, team culture, and growth strategies.

Peter Curran is the General Manager of Commerce at Coveo. Over the years, he has worked across various eCommerce business models, categories, and company sizes. Peter co-founded and acted as President and Head of Sales for Cirrus10, a Web Content Management and Ecommerce Technology consultancy. Cirrus10 was acquired by Lucidworks in 2019. At Lucidworks he served as GM of Commerce, SVP Go to Market, and CRO. Peter then managed his own strategic consulting firm, implementing and tuning Constructor.io and OpenSearch. With 30 years of experience in enterprise technology, Peter has dedicated the last 15 years to enhancing product discovery across diverse industries, use cases, and platforms.

Pranshu Tewari is Coveo’s Chief Marketing Officer, bringing over 20 years of experience driving growth for global technology companies. As CMO and Head of Revenue Operations at Mendix, his team helped scale the company’s go-to-market engine, leading to its $730M acquisition by Siemens AG, and played a key role in establishing Mendix as a leader in the low-code application market.

Before Mendix, Pranshu spent 15 years at Dell Technologies in global marketing, sales operations, and M&A leadership roles. He holds an MBA in Finance from the University of Rochester’s Simon Business School and a Bachelor of Engineering in Mechanical Engineering from the University of Pune.

Priscila Garcia is Chief Customer Officer at Coveo where she leads the company’s global Customer organization. She is responsible for aligning Account Management, Customer Success, Professional Services, Support, Value Engineering and our Field CTO office, into a unified approach focused on delivering measurable customer impact, accelerating time to value and enabling scalable adoption of AI powered solutions.

With over two decades of experience in enterprise software Priscila brings a unique blend of delivery customer success and commercial leadership. She began her career in services operations and delivery shaping her belief that customers ultimately measure success by value realized and trust built not milestones achieved.

Prior to joining Coveo Priscila held senior leadership roles at PTC where she managed a global book of business exceeding $350m and led new logo acquisition for the SLM International business. At ServiceMax she served as VP of Global Account Management responsible for customer success, retention and expansion. Earlier in her career she held leadership positions at GE Digital and Alfresco building deep expertise in digital transformation global team leadership and value based growth strategies. Priscila is known for her ability to lead complex customer organizations and drive strong alignment across teams to deliver consistent value and long term customer partnerships.

Richard Tessier is co-founder of Coveo and serves as Senior Vice President, Applied AI Solutions and Field Chief Technology Officer. With over 20 years of experience in search and applied AI, Mr. Tessier works closely with customers to unlock generative AI value across their organization. Previously SVP Products, he helped steer Coveo's evolution from enterprise search to an AI-powered relevance platform. Prior to his role at Coveo, Mr. Tessier was Director of Software Development at Copernic, where he oversaw the enterprise search software division. In 2005, he played a key role in the successful spin-off of this division into what is now Coveo. Richard has a Bachelor of Science in Electrical Engineering from Laval University.

Mike Raley is SVP of Growth Operations at Coveo. In his role, Mike leads a team responsible for managing cross-functional go-to-market programs, and works closely with the entire Marketing team to continuously improve practices and processes that drive efficient, scalable growth.

Mike has twenty years’ experience working at high-growth B2B companies, in a range of leadership, marketing and operations roles. Mike joined Coveo in 2011 and previously served as SVP, Global Marketing. Before Coveo, Mike was a Marketing Director at Aspect Software, a leading provider of customer contact software. At Aspect, he led a team responsible for demand generation, field and customer marketing programs and events. Mike also served as Marketing Director for the e-discovery software & services division of FTI Consulting, and at Sapient, where he held operations, sales support and event marketing roles.

Mike lives in New York City and has a bachelor's degree from the University of Connecticut.

Coveo’s VP of R&D, Nicolas Pelletier, brings extensive analytical skills in both functional and technical challenges. Nicolas is a seasoned manager and is passionate about talent management and recruiting, algorithms, process improvement and improving client satisfaction.

Nicolas appreciates new challenges that will push boundaries and is constantly looking for ways to enhance how Coveo customers, partners and employees engage with its solutions.

When he’s not working, Nicolas enjoys running, tasting wine and spending time with his family

Jérémie Ste-Marie is the General Counsel of Coveo. Mr. Ste-Marie joined Coveo in 2022 and previously held the position of Vice-President, Legal and Corporate Secretary. In his capacity as General Counsel, Mr. Ste-Marie oversees all of Coveo’s functional legal areas, including corporate, commercial, privacy, compliance and employment, and personally leads all corporate, capital markets and governance matters from a legal standpoint, in addition to acting as Corporate Secretary for all Coveo entities. He also co-leads corporate development efforts. Prior to Coveo, Mr. Ste-Marie worked in the corporate department of Stikeman Elliott LLP in Montréal and New York, providing strategic advice on a wide array of high profile capital markets and corporate matters, including cross-border IPOs, follow-on offerings and buyback/capital allocation strategies, privatization transactions, acquisitions, divestitures, equity/debt investments and other strategic matters. Mr. Ste-Marie currently sits on the listings committee of the Toronto Stock Exchange, serving a three-year term. He holds a bachelor of laws (LL. B.), a juris doctor (J.D.) and a master’s in comparative business law (LL. M.) from the University of Montréal and is a member of the Québec Bar.

Alex Dassa is Coveo’s SVP, Technical Success and Value Engineering, having joined Coveo in 2021. In this role, Ms. Dassa oversees both the Strategy & Business Value Advisory practice and Global Enablement function. The Strategy & Business Value Advisory practice works with Coveo’s customers to establish their strategic AI-Experience roadmap, estimate its business impact and demonstrate the business value realized. Ms. Dassa also leads the Global Enablement function, responsible for enabling all Coveo teams, customers and partners in attaining targeted levels of AI expertise. Ms. Dassa has 20 years of experience in establishing business strategies, operational excellence and leading transformational programs. From 2005 to 2014, she served a multitude of industries as a management and strategy consultant with Accenture. As a part of Accenture’s Canada Executive Team, Ms. Dassa led the Business Analyst practice and led Accenture Canada’s strategic planning while leading transformation programs for the global Fortune 500. Following this, Ms. Dassa led two business units simultaneously at Pratt & Whitney (launching and leading their eCommerce business unit while managing the Innovations business unit serving the aftermarket). She then joined AtkinsRéalis (previously, SNC-Lavalin), leading the development of corporate and business unit strategy for its executive team and Board of Directors. Ms. Dassa has a Bachelor of Commerce from McGill University, where she graduated with Distinction.

Sébastien Paquet obtained his Ph.D. in Artificial Intelligence at Laval University in 2006. Subsequently, he worked as a computer consultant for 8 years, mainly on research and development projects in the field of military intelligence. He worked on several types of technologies related to knowledge management and decision making: natural language processing, machine learning, operations research, and automated reasoning. Since 2014, Mr. Paquet is leading the machine learning team at Coveo developing algorithms to improve information retrieval, recommendations, and personalization. His recent interests and work are in the areas of machine learning, large-scale usage data analysis, and natural language processing.

Simon Langevin is Coveo’s Vice President of Product, Coveo for Commerce. Mr. Langevin joined Coveo in 2013 as a support specialist for the Coveo for Sitecore product. His willingness to "solve problems at the root" took him on a journey through highly technical territories, where he became a Sitecore certified developer and eventually a Sitecore technical MVP. Through that journey, Mr. Langevin built the Coveo Solution Architect practice, which increased the technical enablement level of the Coveo partner ecosystem and increased the overall quality of Coveo implementations. He became a product manager in 2017 for the Coveo for Sitecore product, and by 2019, started to build the Coveo ecommerce practice, for which he became the product director. His knowledge of the ecommerce ecosystem and the success of the Coveo for Commerce product led to the acquisition of Qubit. Mr. Langevin was a key player in the due diligence process and a main contributor to the joint product strategy. Mr. Langevin is a bachelor’s in business administration and holds a certificate in computing from Laval University. He also studied international business in South Korea and China. He was highly involved in the start-up movement in Quebec and Montreal in the early 2010's as an organizer for the Startup Weekend program.

Alex Mahr serves as the Director, ANZ Region at Coveo. Alex is an innovative and driven leader, characterized by a unique blend of entrepreneurial spirit, global marketing acumen, and extensive experience in the APAC market. He demonstrated exceptional sales achievements, strategic proficiency in navigating emerging technologies such as AI, and a proven track record in leading diverse, cross-cultural teams to success.

Prior to Coveo, Alex has over 10 years of experience in the digital marketing ecosystem, including 10 years at IBM's Watson Customer Engagement business unit and it's spin-off Acoustic. Alex has been recognized as a thought leader in integrating AI & ML into marketing, delivering keynotes at various conferences and serving as former Head of Strategy.

Alex holds a master's degree in Economics and International Marketing Management from the Vienna University of Economics and Business. He speaks fluent English, German and is improving his French. Alex loves to surf, collect vinyl records and spend time with his partner Kerstin in the ocean.

Alex Manea is Coveo's Chief Information Security Officer. He looks after Coveo's Security Operations Center, Governance, Risk and Compliance, Penetration Testing, Information Technology, Business Intelligence and Enterprise Architecture.

Mr. Manea brings nearly 20 years of leadership experience in cybersecurity and IT. He was previously the Chief Security and Privacy Officer of Georgian, a leading Venture Capital firm with investments in over 50 different AI and security SaaS platforms, including unicorns such as ClickUp, Island, Armis and Cyera. He also served as the Chief Security Officer of BlackBerry (TSX/NYSE:BB), where he helped the company transition from manufacturing smartphones to becoming a multi-billion dollar provider of security software for mobile and IoT devices.

Alex is a Certified Software Security Lifecycle Professional and holds a degree in Systems Design Engineering from the University of Waterloo. He also appeared on the hit CBC show Canada's Smartest Person, winning his episode and competing in the Season Finale.

Madge Miller leads Coveo’s global corporate communications and social media strategy, bringing over 20 years of experience in shaping brand narratives and building meaningful connections across audiences. As VP of Social and Corporate Communications, she drives cohesive messaging that amplifies Coveo’s mission, strengthens its reputation, and connects its vision to employees, customers, investors, and the broader market.

Before joining Coveo, Madge held senior communications leadership roles at Elastic, Cloudera, and NetApp, where she led integrated communications programs across public relations, analyst relations, financial communications, social media, internal communications, customer advocacy, and crisis response. She is known for her ability to architect compelling narratives during transformative moments, whether repositioning a company around generative AI, leading communications through mergers and acquisitions, or driving record-setting media coverage for global product launches.

She holds a B.A. in International Affairs from Sweet Briar College and studied at the University of St. Andrews in Scotland. Her career in strategic communications began with an internship at the White House, an early introduction to the power of message and moment that continues to shape her leadership today.

Lance Kidder is Vice President of North America at Coveo, leading the Knowledge business across service, website, and workplace solutions. A customer-first leader with over two decades of experience, Lance brings a unique dual perspective to digital transformation - having tackled complex business challenges from both the client and technology sides.

Before joining Coveo, Lance served as Vice President at Salesforce, where he led go-to-market efforts for Sales & Service Clouds, Marketing Cloud, Data Cloud, and Agentforce. He earned multiple “Of the Year” awards and was selected for Salesforce’s inaugural global Leadership Academy for top-performing leaders.

Earlier in his career, Lance was Head of Marketing for a premier retail group in the Cayman Islands, partnering with brands like Rolex, Cartier, and Patek Philippe - an experience that deeply shaped his approach to customer-centric strategy and execution.

Lance holds an MBA from the University of Notre Dame’s Mendoza College of Business, and undergraduate degrees in Marketing and Economics from Indiana University’s Kelley School of Business. He’s also studied international business in The Netherlands and Chile, and served as an adjunct professor of Entrepreneurship at the University of the West Indies in Kingston, Jamaica.

Outside of work, Lance enjoys traveling, camping, and supporting his wife and two daughters — especially at global karate competitions.

Ramón Pisters is Vice President of R&D at Coveo, where he leads the strategic evolution of the company’s service platform. With over 30 years of experience in software development, Ramón is a seasoned technology leader known for building and scaling distributed engineering teams across startups and Fortune 500 enterprises alike. His leadership blends deep technical expertise with a pragmatic approach to innovation, whether navigating early-stage growth or enterprise-scale transformation.

Aaron Nester is Vice President of Customer Strategy and Operations at Coveo, where he leads initiatives that connect go to market execution, scaled technical programs, and product adoption to drive measurable customer value and long-term growth. He focuses on aligning commercial strategy with post sale execution to ensure customers achieve sustained outcomes.

He has led transformation efforts across the customer lifecycle, building proactive, data-driven engagement models that improve adoption, accelerate time to value, and strengthen customer health. At Coveo, he has played a key role in evolving go to market strategies to better link product adoption with customer outcomes through scalable operating models.

Aaron holds a degree from James Madison University and is based in Virginia. Outside of work, Aaron enjoys spending time with his family, traveling, hiking, and being on the water, especially swimming and surfing.

An award-winning entrepreneur and business executive with 30 years of experience in international technology businesses; Louis Têtu is Executive Chairman of Coveo. Mr. Têtu focuses on identifying strategic opportunities, fostering innovation, and mentoring Coveo’s leadership team to ensure alignment and continued success. A visionary entrepreneur, Louis supports meaningful engagement with key customers, partners, and stakeholders.

Prior to his current role, Mr. Têtu was Chief Executive Officer of Coveo from 2008 to 2025. Prior to Coveo, Mr. Têtu co-founded Taleo Corporation, a leading international provider of cloud software for talent and human capital management, listed on NASDAQ in 2005 and subsequently acquired by Oracle for US$1.9 billion in 2012. Mr. Têtu was Chief Executive Officer and Chairman of the board of directors from Taleo’s inception in 1999 through 2007.

Prior to Taleo, Mr. Têtu was President of Baan SCS, the supply-chain management solutions group of Baan, a global enterprise software company. This followed Baan’s acquisition of Berclain Group inc., which he co-founded in 1989 and where he served as President until 1996.

Mr. Têtu serves on the board and human resources and corporate governance committees of Alimentation Couche-Tard Inc. (CircleK) and on the board and audit committee of CAE Inc. He previously served on the board of Industrial Alliance Insurance and Financial Services inc. and on the board of PetalMD, a leading cloud applications provider in the medical sector. Mr. Têtu is involved in private equity across multiple business sectors.

In 1997 Mr. Têtu was honoured by Université Laval for his social contributions and business achievements. He has twice received the Regional Ernst &Young Entrepreneur of the Year award and was a national winner in 2021. Mr. Têtu lives in Québec City, Canada. He is an Engineering graduate from Université Laval in Québec City and a commercially licensed helicopter pilot.

Laurent Simoneau is Chief Executive Officer and co-founder of Coveo. Mr. Simoneau was previously President and Chief Technology Officer of Coveo from 2011 to 2025, and had also served as Chief Executive Officer from 2004 to 2011.

Prior to Coveo, Mr. Simoneau was Chief Technology Officer of Copernic, an early leader in desktop search, where he oversaw Copernic’s product strategy and directed the research and development of core technologies. Mr. Simoneau also served as Chief Operating Officer at Copernic during which he successfully orchestrated the spin-off of Copernic’s enterprise search software division in 2005 into what is now Coveo.

Mr. Simoneau holds a Master of Business Administration from the Université du Québec. Mr. Simoneau served on the board of directors of Qohash Inc., a data security software development company, until May 2023.

J. Alberto Yépez is Managing Director of ForgePoint Capital, a Silicon valley-based venture investor, a position he has held since 2015. He is also Managing Director of Trident Capital, a Silicon valley-based venture capital firm, a position he has held since 2008. He joined Coveo’s Board in 2008. Mr. Yépez serves on the board of directors of certain private companies. Mr. Yépez has a Bachelor of Science in computer engineering, computer science and electronic physics from the University of San Francisco and attended the Kellogg School of Management at Northwestern University and the Universidad Nacional de Ingenieria in Lima, Perú.

Prior to ForgePoint Capital and Trident Capital, Mr. Yépez was a serial entrepreneur with a successful track record in building global businesses and leading them to successful exits. He has more than 25 years of experience in growing innovative, industry-leading technology companies and has served on the board of directors of various companies, including two public companies. He was founder, Chairman and Chief Executive Officer of enCommerce, co-Chief Executive Officer and President of Entrust (ENTU) and Chairman and Chief Executive Officer of Thor Technologies, and held senior management positions at Oracle and Apple. In addition, Mr. Yépez worked as an Entrepreneur in Residence at Warburg Pincus, served as Executive Chairman of a Bain Capital portfolio company, and was a consultant to the U.S. Department of Defense as part of the DeVenCI Initiative.

Fay Sien Goon is the Chief Financial Officer of OutSystems, a provider of agentic systems platform. She previously served as Chief Financial Officer of AppFolio, Inc., from 2021 to 2024. Prior to AppFolio, Inc., she held various senior finance roles at ServiceNow, Inc., including Chief Accounting Officer from 2019 to 2021. Earlier in her career, she was a Senior Manager at Ernst & Young. Ms. Goon holds a Bachelor of Business Administration from Delta State University and a Master in Accountancy from The University of Alabama, and is a Certified Public Accountant (CPA) in California and Georgia.

Valéry Zamuner is a business executive with over 20 years of experience as a corporate strategy, risk management and legal executive. Ms. Zamuner was most recently Senior Vice President and Chief Corporate Affairs and Legal Officer of Cogeco Inc. and Cogeco Communications Inc., a North American telecommunications conglomerate, until 2024. Prior to that, she was the Senior Vice President, General Counsel and Corporate Secretary of Alimentation Couche-Tard Inc., a convenience and fuel retail company, from 2021 to 2023, after occupying the position of Vice President, General Counsel and Corporate Secretary since 2019. Prior to joining Alimentation Couche-Tard Inc., she held the positions of Senior Vice-President of Mergers, Acquisitions & Strategic Initiatives for Stingray, a music, media, and technology company, from 2017 to 2018 and Executive Vice President, Mergers & Acquisitions and Chief Legal Officer and Corporate Secretary of WSP Global Inc., a professional services firm providing engineering and design services, from 2013 to 2017. Ms. Zamuner has a Bachelor of Law degree from Laval University and an MBA from the John Molson School of Business (Concordia University). She is a member of the Québec Bar.

Jill Denham has over 20 years of experience in the financial services industry and brings a diverse skillset to the Coveo board. Among her past roles, she was head of the Retail Bank at CIBC, with responsibility for the European business of CIBC and before that she was President, Merchant Banking at CIBC. She has also been a director of the Ontario Teachers Pension Plan board and National Bank of Canada. Ms. Denham is a former Chair of the Board of LifeWorks Inc. (formerly Morneau Shepell Inc.), a former lead director of Canaccord Genuity and a former board member of Canadian Pacific Railway Limited. She is currently a board member of Kinaxis Inc., where she sits on the Compensation Committee and the Nomination and Governance Committee. She was also previously a member of the Task Force on the Future of Securities Regulation in Canada. Ms. Denham holds an HBA from the University of Western Ontario School of Business Administration and an MBA from the Harvard Business School.

Eric Lamarre is a Special Advisor at McKinsey & Company, a Senior Lecturer at the Massachusetts Institute of Technology, and a Corporate Director. He has been advising global Fortune 500 companies on their most critical business priorities. He is widely recognized for his expertise on business transformation with technology and AI, and is a best-selling author on this topic.

During his 30-year career at McKinsey, Eric served on the firm’s global board of directors and key governance committees, including the Technology and Knowledge Committee. He also chaired McKinsey’s global Acquisition Committee, overseeing numerous acquisitions. He led McKinsey Digital in North America, one of the firm’s largest operating units.

Eric currently serves on the board of directors of WSP Global Inc., where he is a member of the Audit Committee, and NTT Data and Vention. He also serves on the boards of AlloProf and the Montreal Heart Institute Foundation.

He holds a B.Eng. from McGill University and a Ph.D. from MIT, as well as an MBA from the Collège des Ingénieurs (Paris). He is the recipient of McKinsey’s Gluck Lifetime Achievement Award and has authored more than 30 publications in business and science.