How VIZIO Builds Unique Experiences with Apps

Salesforce AppExchange highlights how Coveo helps VIZIO deliver enhanced customer self-service, keeps information updated at lightning speed, and takes the guesswork out of customer needs.

You’ll explore how VIZIO leverages the Coveo platform to get granular insights into the customer journey on the company’s support site. Armed with the data, VIZIO can identify what content is working—and what needs to be changed based on search results and other usage metrics.