Report
AI: The Secret to a Thriving Ecommerce Business
As customer expectations evolve, staying competitive isn’t just about keeping up — it requires forward-thinking innovation. This exclusive report from Harvard Business Review Analytic Services, co-sponsored by Coveo and SAP, brings together insights from over 200 business leaders and top industry experts to explore how AI and GenAI are reshaping the future of ecommerce.
- Why AI and GenAI are must-haves for ecommerce success: 70% of organizations say AI is critical, and 65% view GenAI as essential to the success of their ecommerce operations.
- How industry leaders perceive the impact of AI: get expert insights on how AI is reshaping the way businesses connect and engage with customers online
- How to get ahead of common AI adoption challenges: Discover how to overcome barriers like data privacy and integration issues before they slow you down.
- Proven strategies for real results: Discover how companies are driving growth with AI-powered search optimization and tailored recommendations.
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