Gartner® Report

Rethink Enterprise Search to Power AI Assistants and Agents

This 2025 Gartner report discusses why grounding AI agents in enterprise search is key to their success.

When assistants can’t access the right information, they can’t perform. In our opinion, Gartner lays out what needs to change — and why fixing enterprise search is the first step.

 

Read this report to uncover:
  • How fragmented search creates blind spots that AI can’t fix
  • Why today’s AI assistants aren’t scalable — and what Gartner recommends to fix it
  • The 5 priorities Gartner gives for powering assistants with accurate, trustworthy data

This 2025 Gartner report discusses why grounding AI agents in enterprise search is key to their success.

When assistants can’t access the right information, they can’t perform. In our opinion, Gartner lays out what needs to change — and why fixing enterprise search is the first step.

 

Read this report to uncover:
  • How fragmented search creates blind spots that AI can’t fix
  • Why today’s AI assistants aren’t scalable — and what Gartner recommends to fix it
  • The 5 priorities Gartner gives for powering assistants with accurate, trustworthy data

Read this report to uncover:

Read this report to uncover:

  • Why AI tools can’t succeed without access to high-quality, well-governed information
     AI assistants are only as useful as the information they can reach — and Gartner mentions why governance, not just model strength, determines performance.
  • How fragmented search undermines productivity and trust in AI
    When employees don’t know what they’re missing, they stop relying on search — and your AI inherits that same blind spot. The result? Broken trust, wasted time.
  • What it means to treat enterprise search as infrastructure — not just an interface
     Gartner outlines how search must function as a system of delivery, not just a UI layer. That means investing in connectors, context, and control — not just keywords.
Billion-dollar enterprises rely on Coveo AI‑Search

Gartner, Magic Quadrant for Search and Product Discovery, Milke Lowndes, Aditya Vasudevan, et al., 13 May 2024

GARTNER is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and GARTNER is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Coveo

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