Infographics

Generative Answering or Agentic AI? It All Starts with the Right Retrieval.

AI at the point-of-experience is here — and it's only as good as the data it can access. But not all retrieval strategies are created equal.

The applied AI era is redefining how enterprises deliver answers, automate workflows, and drive impact. But powering AI that performs — in customer service, on employee portals, or inside digital products — depends on one critical capability: sophisticated, secure retrieval.

That’s why choosing the right approach matters.

Whether you’re building custom AI agents or deploying a ready-to-go GenAI solution, our infographic breaks down the key differences between Coveo’s fully managed Relevance Generative Answering and Passage Retrieval API — so you can move forward with confidence.

Not All Retrieval Is Created Equal

Not All Retrieval Is Created Equal

Explore the infographic for a clear side-by-side comparison of your options — and what’s at stake — including:

  • How Coveo’s managed and customizable retrieval options support both generative answering and agentic AI, adapting to your project’s complexity and control needs.
  • What a unified index and enterprise-grade security mean for grounding AI applications in trusted, up-to-date knowledge — no matter the interface.
  • Where each solution excels — from fast time-to-value and built-in tooling to embed RAG across the digital experience, to flexible integration with existing applications like Salesforce Agentforce, Microsoft Copilot, Amazon Bedrock, SAP Joule, and many more.
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