The Intent Box: Evolving Website Search for Enterprise UX
- The anatomy of an intent box and how it dynamically adapts to different query types, from simple product searches to complex, exploratory questions
- Why chatbots and virtual assistants fall short while the intent box delivers seamless, relevant guidance that drives 62% higher conversion rates
- How Coveo's three-stage RAG approach works to retrieve the most relevant content, extract key insights, and generate trustworthy answers without hallucinations
- Real business impact across four key areas: higher conversions, increased engagement, scalable expertise, and stronger brand loyalty
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