Ebook
5 Companies Using Coveo & Salesforce to Transform Service
Make your customer service truly seamless, like these five leading companies, by combining enterprise-wide data and the power of machine learning (ML) with Coveo for Salesforce.
What you’ll learn:
- How Tableau visualized new ways to save millions.
- How Boomi connected apps, data, and people to accelerate business.
- How Medallia empowered a 24/7 agent frontline with a cloud-first approach.
- How Vizio gained clear insight into the customer journey.
- How Informatica unified their content to deliver personalized relevance.
Results achieved from making relevant content available:
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300%increase in case deflection within the first three months.
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+5NPS point improvement in one quarter.
