Ebooks

7 Best Practices for Healthcare Website Search and UX

In a world of Amazon Prime, DoorDash, and Airbnb, healthcare consumers now expect the same ease, personalization, and immediacy when booking care.

In fact, almost half prioritize digital-first experiences while another third will switch providers entirely if the booking process is too difficult.

It doesn’t have to be this way! In this three-minute read, you’ll get examples of leading healthcare providers leveraging AI search to deliver tailored, trust-building Find Care experiences.

The result? Fuller schedules and better patient outcomes.

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  • See how one health system simplified “Find a Doctor” by fixing search relevance—not just site design.
  • Learn how dynamic facets and smart suggestions reshape the care journey from endless clicks to confident choices.
  • Discover how leading orgs create cross-platform consistency without ripping out existing systems.
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