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Real AI Impact, Real ROI
A Clear Path to Trusted AI and Real Business Impact
A Clear Path to Trusted AI and Real Business Impact
Join Coveo customers and industry leaders at our 2026 Customer Roadshow to learn how to scale AI-search, generative answering, and agentic experiences — without risking governance, performance, or credibility.

Why Attend
Why Attend
Leaders who win won’t be the ones experimenting with AI.
They’ll be the ones who operationalize AI with trust, performance, and ROI.
Join Coveo customers and industry leaders at our 2026 Customer Roadshow to learn how to scale AI-search, generative answering, and agentic experiences — without risking governance, performance, or credibility.
What You’ll Gain
What You’ll Gain
See how customers are:
- Cutting case creation rates nearly in half
- Saving millions through intelligent self-service
- Increasing revenue per visit with layered AI optimization
Real results. Real operators. No theory.
Who Should Be There
Who Should Be There
- Service & Support Leaders
- Digital & Ecommerce Executives
- Enterprise Architects Knowledge & Content Strategists
- Knowledge & Content Strategists
Get real-life examples from AI experts

With over two decades of experience in enterprise software Priscila brings a unique blend of delivery customer success and commercial leadership. She began her career in services operations and delivery shaping her belief that customers ultimately measure success by value realized and trust built not milestones achieved.
Prior to joining Coveo Priscila held senior leadership roles at PTC where she managed a global book of business exceeding $350m and led new logo acquisition for the SLM International business. At ServiceMax she served as VP of Global Account Management responsible for customer success, retention and expansion. Earlier in her career she held leadership positions at GE Digital and Alfresco building deep expertise in digital transformation global team leadership and value based growth strategies. Priscila is known for her ability to lead complex customer organizations and drive strong alignment across teams to deliver consistent value and long term customer partnerships.

Richard Tessier
SVP and Field CTO
Coveo

Richard Tessier is co-founder of Coveo and serves as Senior Vice President, Applied AI Solutions and Field Chief Technology Officer. With over 20 years of experience in search and applied AI, Mr. Tessier works closely with customers to unlock generative AI value across their organization. Previously SVP Products, he helped steer Coveo's evolution from enterprise search to an AI-powered relevance platform. Prior to his role at Coveo, Mr. Tessier was Director of Software Development at Copernic, where he oversaw the enterprise search software division. In 2005, he played a key role in the successful spin-off of this division into what is now Coveo. Richard has a Bachelor of Science in Electrical Engineering from Laval University.
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