Spring 2026 Product Release

Conversational Search

Fully managed, out-of-the-box Conversational Search powered by Coveo Search Agent. Using agentic reasoning and retrieval, users can ask follow ups, change their minds without starting over, and get accurate answers easily.

Generative Answering Insights & Controls

Using Coveo Relevance Generative Answering? New dashboards put your generative-answer metrics front-and-center — answer rate, source-anchoring, user feedback, and model health, so teams can monitor performance, spot quality issues, and easily tune retrieval and prompts.

Migration to Bedrock

Coveo Relevance Generative Answering is now backed with the AWS Bedrock Nova Lite LLM for improved scalability, performance, and access to a broader set of foundation models.

Ground LLMs with the Coveo MCP

Connect Coveo to leading LLM ecosystems (e.g., Claude, ChatGPT) using Coveo’s Model Context Protocol (MCP) to ground responses in trusted, enterprise-ready content for more accurate and secure outputs.

Hosted MCP with Server Configuration UI

Easily deploy and manage the Coveo MCP servers with a new intuitive UI, simplifying setup, configuration, and scaling of LLM integrations.

Coveo for Salesforce (Contextual Answers)

One-click, case-aware answers in Salesforce Service Cloud. Contextual Answers adds a Generate Answer button to the Coveo Insight Panel so agents can produce short, source-backed replies based on the case details, right when they need them.

Fast, on-demand, and built for RGA-enabled Hosted Insight Panels to help deflect tickets and speed resolution.

Coveo App for ChatGPT

Bring Coveo’s relevance and enterprise search directly into ChatGPT, enabling users to access trusted company knowledge seamlessly within their AI workflows.

Coveo MCP for Claude

Give Claude secure access to your company knowledge. Coveo MCP for Claude connects Anthropic Claude to Coveo so it can search your content and return short, source-backed answers.

Dashboards for Monitoring & Observability

Gain deeper visibility into system performance with enhanced dashboards, including a new System Performance Dashboard, making it easier to monitor health, identify errors, and maintain optimal operations.

Rank Fusion Enhancements

Improve result relevance with advanced rank fusion, combining final-stage scoring and intelligent chunk merging to deliver more coherent and accurate answers.

Structure-Aware Indexing Improvements

Leverage enhanced markdown processing and new chunking strategies to better understand document structure, improving retrieval quality and answer precision.

Conversational Product Discovery

Help shoppers search, compare, ask questions, and explore products through one search-native experience. Coveo interprets shopper intent, retrieves grounded catalog information, and dynamically presents the most appropriate layout, from curated product results and comparisons to product education, bundles, and conversational refinement

Search Page Optimizer

Automatically re-rank search results using revenue and behavioral signals such as purchases, conversions, add-to-cart activity, popularity, trends, and product newness, while preserving engagement and conversion performance.

Multimodal Embeddings

Improve product recall by enriching semantic understanding with signals from product images. Coveo uses visual information to recognize similarities that may not appear in product attributes, helping shoppers discover more relevant products without introducing additional catalog noise.

Discovery for Agentic Channels

Extend Coveo-powered product discovery into agentic channels such as ChatGPT using a self-hosted MCP server. Give AI agents access to Coveo ranking, retrieval, and merchandising capabilities through product search, passage retrieval, and rich search.

Audiences

Deliver more targeted merchandising experiences by applying rules to specific visitor groups. Build audiences using real-time attributes such as device type, login status, URL, and referral source, with support for additional customer-profile data planned for the future.

Spotlight Content

Insert rich content directly into product grids to inspire shoppers and support buying decisions. Merchandisers can introduce buying guides, brand storytelling, and promotional content alongside relevant products without disrupting the discovery experience

Relevance-aware Sponsored Products

Place sponsored products precisely while keeping them aligned with shopper intent. No-code controls and compatibility with major retail media platforms help retailers monetize product discovery without compromising relevance, pagination, facets, availability, or analytics.

Overview Page

Scale ranking and filter rules across queries, categories, and locales more efficiently with enhanced merchandising hub functionality — enabling faster workflows and smarter traffic management.

Facet Analytics

Understand how shoppers engage with facets at three levels: overall facet performance, individual facets, and specific facet values. Merchandisers can narrow the analysis to particular listings or queries to identify which navigation options help shoppers—and which do not.

Merchandising Agent

Use natural language to analyze performance and make merchandising changes. The copilot interprets requests, analyzes data, previews the proposed action, and asks for confirmation before applying it—keeping the merchandiser in control.

Content Deduplication

Manage a single product document across multiple languages and locales without creating unnecessary copies. This simplifies catalog management while allowing the same product content to support different regional storefronts and experiences.

Shopify Native Connector

Keep Shopify product data fresher with faster catalog indexing. The native connector uses Shopify webhooks to update product information more quickly as changes occur.