Lithium Khoros

Type: Technology Partner

Headquarters:

Company size: 1000+

Website: https://khoros.com/platform

Lithium, now Khoros, helps tech companies create customers for life. Two industry-leading customer engagement platforms, Spredfast and Lithium, have merged to create Khoros. We help our customers develop trust and connections with their customers, and we’re proud of how we do business at Khoros

Lithium Powers Digital Moments

Lithium helps brands connect customers, content & conversations at the right digital moment.

Social Media Management

Manage campaigns, content & responses in one place — with analytics baked in.

Online Communities

Steer questions to a community of advocates that you build and own. Gather awesome ideas from your brand superfans.

Messaging

Centrally manage customer engagement securely and at scale across social, web, mobile apps, and community.

Trust. It's a funny thing. It takes years to make and only seconds to break. Your customers want to trust your company, but they trust other customers more. In fact, only fourteen percent of people believe what a brand tells them, Well, ninety percent trust what other customers say. Customer to customer, they're looking for the truth. And they're sharing their experiences on social networks and websites, things they like, things they don't. Wants and wishes. Help and how to. That's where lithium comes in. We help you connect with these passionate and vocal customers. We hope you respond and engage on social networks, then steer the online conversation to a community you build and own. They get answers and better service. You get new ideas. More traffic and increased sales. Lythium does all this on one platform, creating a direct connection to your digital customers. We help you build the one thing your company needs most. Their trust.

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