Lead Product Enablement Manager

  • Canada
  • Customer Enablement
  • Full-time
  • Remote or Hybrid
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Lead the Future of Product Enablement for AI-Powered Commerce.

Are you passionate about turning complex products into simple, impactful learning experiences? As Coveo’s Lead Product Enablement Manager for Commerce, you’ll empower our global teams, partners, and customers to adopt cutting-edge AI solutions. In this role, you’ll lead enablement initiatives that drive readiness, alignment, and success across every product release.

You’ll collaborate across teams, design scalable enablement frameworks, and transform product knowledge into powerful learning experiences that fuel growth. Come shape how the world learns, adopts, and delivers on Coveo’s Commerce platform.

As our of our Lead Product Enablement Manager, you will:

  • Lead the enablement strategy for all Commerce product releases, ensuring internal and external readiness.
  • Partner with Product, Marketing, and Education teams to translate new features into effective enablement experiences.
  • Build and optimize scalable frameworks and processes for readiness milestones, communications, and assets.
  • Act as the main liaison for enablement across the Commerce line of business, ensuring alignment with go-to-market strategy.
  • Develop and maintain engaging learning resources, demos, and workshops for internal teams, partners, and customers.
  • Define and measure key success metrics to continuously improve enablement effectiveness.

Here is what will qualify you for the role:

  • Proven experience in product enablement, operations, or software implementation - ideally in SaaS or B2B technology.
  • Demonstrated success leading cross-functional release readiness programs that align Product, Marketing, and Customer Success Teams. 
  • Familiarity with considering GTM teams and internal functions as key learning audiences when designing enablement strategies.
  • Excellent organizational, communication, and program management skills in fast-paced, evolving environments.

What would make you stand out:

  • Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms, with an ability to connect product value and narrative to releases and features.
  • Familiarity with adult learning principles, instructional design, and enablement tools such as LMS platforms or learning analytics.
  • Proven ability to design and implement process frameworks or governance models across distributed teams.
  • Strong analytical mindset with a focus on measuring enablement impact and continuously improving learning effectivenes

Do you think you can bring this role to life? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.*
For more information regarding how we use your personal information as part of the recruitment process, please read our Applicant and Candidate Privacy Notice: https://www.coveo.com/en/company/legal/privacy/applicant-and-candidate-privacy-notice // Pour obtenir plus d'information concernant l'utilisation de vos données personnelles lors du processus de recrutement, veuillez consulter notre Déclaration de protection de la vie privée : https://www.coveo.com/fr/compagnie/legal/vie-privee/declaration-de-protection-de-la-vie-privee-des-candidats*
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The candidate's employment is contingent upon the successful completion of a background check. The candidate acknowledges that any conditional employment offer may be withdrawn, or employment terminated with cause, following the completion of an unsuccessful background check, whether such background check is completed before or after the employment start date.*

Coveo is an inclusive employer who values D&I principles and is dedicated to be a self-aware employer. We are determined to ensure all candidates are treated with equity and fairness and that everyone gets an equal chance to access employment opportunities at Coveo.

Note that the following questions are entirely optional and, if you choose to answer, will not be linked to your name or job application. It will therefore not affect your application. The data will be aggregated and will serve reporting purposes only so we can measure the level of inclusivity of our hiring process and identify potential areas of improvement for our D&I hiring practice. For more information on the way we process your information, please refer to our Applicant and Candidate Privacy Notice.

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Coveo est un employeur inclusif qui respecte et valorise les principes de Diversité et Inclusion et est décidé à être une organisation consciente. Nous sommes déterminés à ce que tous les candidats soient traités de façon juste et équitable et disposent d'une chance égale d'accéder aux opportunités d'emploi chez Coveo.

Les questions suivantes sont totalement optionnelles et n'affecteront pas ton application. Les données seront agrégées et serviront à analyser le degré d'inclusivité de notre processus ainsi que des pistes d'améliorations potentielles dans notre pratique de Diversité et Inclusion. Pour plus d'information, merci de te référer à notre Avis de confidentialité pour les candidats et postulants.

 

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