Senior Director, Business Development

  • Montreal (Province of Quebec, Canada)
  • Business Development
  • Full-time
  • Office-based
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Shape the Next Era of Enterprise Business Development at Coveo

Coveo is a Global Leader in AI Powered Search and Recommendations for Customer Service, Workplace and Websites.  We have over 700+ customers and a 800+ person team that are laser focused on delivering the most relevant customer experiences for global enterprises, in industries like High Tech., Financial Services, Manufacturing, Healthcare, Telco., and Retail.  

We’re looking for an experienced, visionary Senior Director of Business Development to scale and evolve our global BD organization in a market defined by AI-driven transformation. You’ll lead a team of 30+ across product lines and geographies, turning our lead-generation engine into a high-performing, data-informed function optimized for quality, velocity, and enterprise impact.

You’ll be both a strategist and a hands-on operator setting the vision while staying deeply engaged in execution, ensuring every interaction reflects Coveo’s differentiated AI value.

  As our Sr Director, Business Development, you will:

  • Manage and coach BD leaders globally to deliver on weekly, monthly, and quarterly SQL and ACV targets.
  • Implement and scale AI tools to improve prospecting efficiency, personalization, and pipeline quality.
  • Actively coach teams through call shadowing, role-playing, and refining competitive, value-based messaging.
  • Partner with Marketing, Sales, Alliances, and Customer Success to maximize ACV from Sales Qualified Leads.
  • Work with Sales Operations to ensure the right metrics are tracked, reported, and acted upon.
  • Recruit, develop, retain, and, when necessary, make decisive changes to maintain a high-performing team.

Here’s what will qualify you for the role:

  • Minimum 5 years leading Business Development or Sales teams of similar scale and complexity, in combination with a minimum of 10 years sales experience (BD, inside sales or field sales).
  • Proven track record in optimizing and scaling teams during high-growth phases.
  • Strong cross-functional collaboration skills with creativity in a metrics-driven environment.
  • Ability to translate market trends and AI adoption into actionable growth strategies.
  • Committed to in-person collaboration, with the ability to work from our Montreal office at least 3 days a week

What will make you stand out:

  • Strategic mindset with a hands-on approach to execution and problem solving.
  • Experience in enterprise SaaS; AI/ML, search, personalization, or eCommerce knowledge is an asset.

Sounds like a fit?

Send us your application, we want to hear from you! Join the Coveolife! 

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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Coveo is an inclusive employer who values D&I principles and is dedicated to be a self-aware employer. We are determined to ensure all candidates are treated with equity and fairness and that everyone gets an equal chance to access employment opportunities at Coveo.

Note that the following questions are entirely optional and, if you choose to answer, will not be linked to your name or job application. It will therefore not affect your application. The data will be aggregated and will serve reporting purposes only so we can measure the level of inclusivity of our hiring process and identify potential areas of improvement for our D&I hiring practice. For more information on the way we process your information, please refer to our Applicant and Candidate Privacy Notice.

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Coveo est un employeur inclusif qui respecte et valorise les principes de Diversité et Inclusion et est décidé à être une organisation consciente. Nous sommes déterminés à ce que tous les candidats soient traités de façon juste et équitable et disposent d'une chance égale d'accéder aux opportunités d'emploi chez Coveo.

Les questions suivantes sont totalement optionnelles et n'affecteront pas ton application. Les données seront agrégées et serviront à analyser le degré d'inclusivité de notre processus ainsi que des pistes d'améliorations potentielles dans notre pratique de Diversité et Inclusion. Pour plus d'information, merci de te référer à notre Avis de confidentialité pour les candidats et postulants.


 

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