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Senior Advisor, Human Resources
- Quebec City (Province of Quebec, Canada)
- Human Resources
- Hybrid
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Be the expert who keeps our people operations running smoothly!
This is a 13-month fixed-term position with benefits. As Coveo continues to grow and evolve, additional opportunities may arise within the HR team over time!
Do you thrive in fast-moving environments where advising, complex case management, and continuous improvement intersect? In this role, you’ll support employees and leaders through nuanced HR matters: immigration, leaves, compliance, benefits and much more. All while strengthening the consistency and quality of our people operations!
You’ll join a transforming HR Shared Services team, contributing to process redesign, automation, and documentation, all with the goal of making our operations as efficient and frictionless as possible for our employees. As a trusted advisor, you’ll tackle complex files, elevate team practices, and bring curiosity, resilience, and fresh thinking to an evolving ecosystem that depends on strong partnership and scalable solutions.
As our Senior HR Advisor, you will:
- Act as a subject-matter expert on immigration files, leave management (disability, maternity, paternity, work accidents), involuntary departures, etc.
- Collaborate with HR Business partners, Legal, Finance, and key leaders to provide guidance.
- Improve HR processes and documentation with an employee-centric approach, challenging the status quo thoughtfully.
- Ensure compliance with legal and organizational frameworks, balancing rigor with adaptability.
- Contribute to our internal knowledge base to support scalable and consistent HR practices.
- Analyze information across diverse HR topics to support strategic decision-making.
Here is what will qualify you for the role:
- At least 5 years of HR experience with the proven ability to advise and influence stakeholders with clarity and confidence.
- Curiosity and autonomy in investigating answers to new or unprecedented questions, using judgment and resourcefulness to find the right path forward.
- Demonstrated rigor and flexibility in managing priorities in a fast-changing environment.
- Bilingual communication skills, to support our international employees and multi-jurisdictional HR operations.
What will make you stand out:
- Experience in a Shared Services, HR Operations or multi-stakeholder HR model.
- In-depth knowledge of Quebec and Canadian labor standards and specialized HR domains.
- Ability to operate both collaboratively and autonomously, leading cross-team initiatives when needed.
- A proactive, improvement-driven mindset focused on optimizing processes and enhancing the employee experience.
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here
In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.
Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.
Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.
