Specialist, HR Operations

  • Montreal (Province of Quebec, Canada); Quebec City (Province of Quebec, Canada)
  • Human Resources
  • Full-time
  • Hybrid
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Keep HR operations running smoothly behind the scenes!

How do you ensure every HR process runs seamlessly for hundreds of employees? In this role, you’ll be at the heart of our HR Shared Services, making sure our systems, data, and processes are executed with precision and reliability.

You’ll support the day-to-day HR operations while building a strong understanding of how our systems, especially Workday, enable and connect our processes. If you enjoy operational work, solving system-related challenges, and being a go-to resource, you’ll feel right at home.

As a Specialist of HR Operations, you will:

  • Execute and maintain employee data and HR transactions in Workday with a high level of accuracy.
  • Support HR Shared Services by managing a variety of operational requests from employees, managers, and HR partners.
  • Act as a system-savvy resource, understanding how HR processes interconnect and impact one another.
  • Perform system updates and administrative changes within Workday (e.g., data updates, minor content adjustments).
  • Ensure the integrity and consistency of HR data across processes and systems.
  • Contribute to the centralization and continuous improvement of HR administrative operations.

Here is what will qualify you for the role:

  • 3+ years of experience working in an HR operations or HR Shared Services environment.
  • Hands-on experience with an HRIS, ideally Workday.
  • Strong attention to detail and rigor in data management.
  • Ability to adapt quickly, manage changing priorities, and stay flexible in a fast-paced environment.

What will make you stand out:

  • Understanding of HR process dependencies (e.g., compensation cycles, reporting structures, employee changes).
  • Ability to troubleshoot system or process issues and navigate ambiguity.
  • Strong sense of ownership and service-oriented mindset.
  • Interest in becoming a subject matter expert on HR systems and operations.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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Coveo values employment equity as a building block of an inclusive workplace and an expression of our core values. Employment equity ensures that no employee or candidate is denied opportunities for reasons unrelated to their abilities. We are committed to ensuring all candidates are treated fairly and have equal access to employment opportunities at Coveo.

The following questions are entirely optional and, if you choose to answer them, will not be linked to your name or job application. Your responses will not affect your application. The information collected will be aggregated and used for reporting purposes only to help us evaluate and improve our hiring process. For more information about how we process your information, please refer to our Applicant and Candidate Privacy Notice.

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Chez Coveo, l’équité en matière d’emploi est un élément fondamental d’un milieu de travail inclusif et reflète nos valeurs fondamentales. L’équité en matière d’emploi vise à garantir qu’aucun.e employé.e ou candidat.e ne se voit refuser des opportunités pour des raisons non liées à ses compétences. Nous nous engageons à faire en sorte que tous les candidats soient traités équitablement et aient un accès égal aux opportunités d’emploi chez Coveo.

Les questions suivantes sont entièrement facultatives et, si vous choisissez d’y répondre, vos réponses ne seront pas associées à votre nom ni à votre candidature. Elles n’auront aucun impact sur votre candidature. Les informations recueillies seront regroupées et utilisées uniquement à des fins de rapport afin de nous aider à évaluer et améliorer notre processus d’embauche. Pour en savoir plus sur la façon dont nous traitons vos renseignements, veuillez consulter notre Avis de confidentialité pour les candidats.

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