Senior Advisor, People Programs & Organizational Effectiveness

  • Montreal (Province of Quebec, Canada)
  • Human Resources
  • Full-time
  • Hybrid
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From idea to execution - be the driver of People program success!

We’re looking for a Senior Advisor to support and lead some of the design and execution of foundational People programs and processes at Coveo. From process mapping and HR system improvements to project and change management and even enablement, this role is all about high-impact HR prioritized projects that shape how we work and scale our function.

Are you driven by the impact of the inner workings of a modern HR function? Passionate about making things better for people and for the business? This is a unique opportunity to drive structure, clarity, and continuous improvement across Coveo’s People & Culture team.

As our Senior Advisor in our Center of Expertise, you will:

  • Contribute to and/or lead the planning, coordination, and execution of prioritized People programs and projects.
  • Optimize our processes through mapping, solutionning, documentationing, and continuous improvement initiatives.
  • Drive knowledge management and clarity by turning expertise into accessible frameworks, documentation and tools.
  • Act as a key liaison between the HR and Systems teams, aligning business needs with system capabilities.
  • Support and/or lead user enablement, change management, and adoption strategies for assigned initiatives at various scales.
  • Contribute to the evolution of our HR operating model by bringing structure and scale how we work.

Here is what will qualify you for the role:

  • At least 5 years of experience in Human Resources, with a focus on People programs, systems, Organizational Development or continuous improvement.
  • Strong project/program management skills, with attention to detail and stakeholder alignment.
  • Experience with HR systems like Workday or Greenhouse, and collaborative tools like Confluence, Notion, or Miro.
  • Excellent communication and problem-solving skills, you’re someone who makes complexity easier to digest!

What will make you stand out:

  • A design or systems-thinking mindset, with the ability to zoom in on details and zoom out on strategy, and a propension to leverage AI to get things done.
  • Experience navigating ambiguity and building scalable solutions in a fast-moving environment.
  • Bilingual in French and English, with strong writing and documentation skills.
  • Previous experience in tech, SaaS, or high-growth companies where agility and structure must coexist.

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

#li-hybrid

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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Coveo is an inclusive employer who values D&I principles and is dedicated to be a self-aware employer. We are determined to ensure all candidates are treated with equity and fairness and that everyone gets an equal chance to access employment opportunities at Coveo.

Note that the following questions are entirely optional and, if you choose to answer, will not be linked to your name or job application. It will therefore not affect your application. The data will be aggregated and will serve reporting purposes only so we can measure the level of inclusivity of our hiring process and identify potential areas of improvement for our D&I hiring practice. For more information on the way we process your information, please refer to our Applicant and Candidate Privacy Notice.

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Coveo est un employeur inclusif qui respecte et valorise les principes de Diversité et Inclusion et est décidé à être une organisation consciente. Nous sommes déterminés à ce que tous les candidats soient traités de façon juste et équitable et disposent d'une chance égale d'accéder aux opportunités d'emploi chez Coveo.

Les questions suivantes sont totalement optionnelles et n'affecteront pas ton application. Les données seront agrégées et serviront à analyser le degré d'inclusivité de notre processus ainsi que des pistes d'améliorations potentielles dans notre pratique de Diversité et Inclusion. Pour plus d'information, merci de te référer à notre Avis de confidentialité pour les candidats et postulants.


 

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