Sales Operations Specialist

  • Montreal (Province of Quebec, Canada)
  • Sales Operations
  • Full-time
  • Hybrid
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Transforming Data into Sales Success

Join our dynamic team where innovation and collaboration are at the heart of everything we do. As a Sales Operations Specialist, you'll work alongside passionate professionals driven by the idea of optimizing our best in class sales processes to prompt business growth. Have a passion for sales and the will to have a concrete impact in your work? This role might just be cut out for you! From managing our CRM data to collaborating with sales leadership, your work will directly impact our ability to drive revenue and serve our world-renowned customers efficiently.

Here's a glimpse at your responsibilities: 

  • Manage and coordinate sales support inquiries, leveraging your expertise especially in regards to CRM-related issues.
  • Ensure accuracy and integrity of CRM records, including creation, updates, and manual input.
  • Coordinate territory management within the CRM, adjusting as business needs evolve.
  • Collaborate with sales leadership on account routing decisions, documenting and validating choices.
  • Facilitate accurate deal and lead routing, adding data points as needed.
  • Identify automation opportunities and implement workflow improvements.
  • Generate basic reports and support documentation for sales processes.

Here is what will qualify you for the role:

  • Proven experience in data management or related fields.
  • Strong analytical skills and attention to detail.
  • Ability to collaborate effectively across teams.
  • Proficiency in relevant data management tools and software.
  • Excellent communication skills and documentation abilities.

What would make you stand out:

  • Previous experience with CRM tools, particularly Salesforce.
  • Familiarity with automation tools and techniques (e.g. Chrome extensions).
  • Experience in report generation and presentation.

Do you think you can bring this role to life by adding your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about!

Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

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Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.*
For more information regarding how we use your personal information as part of the recruitment process, please read our Applicant and Candidate Privacy Notice: https://www.coveo.com/en/company/legal/privacy/applicant-and-candidate-privacy-notice // Pour obtenir plus d'information concernant l'utilisation de vos données personnelles lors du processus de recrutement, veuillez consulter notre Déclaration de protection de la vie privée : https://www.coveo.com/fr/compagnie/legal/vie-privee/declaration-de-protection-de-la-vie-privee-des-candidats*
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