Technical Writer Intern, Summer 2025

  • Quebec City (Province of Quebec, Canada)
  • Research and Development
  • Intern
  • Hybrid
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Are you ready to showcase your writing talents to elevate Coveo customer experience?

The Documentation team is responsible for maintaining and improving our documentation site, which is used daily by our customers to understand and use the Coveo solution to its full potential. During this internship, you will be responsible for strengthening and updating articles which appear on our documentation site. 

Do you enjoy enhancing translating technical code and writing out its content for clients to understand easily? If you’re looking to dive into the Software-as-a-Service (SaaS) world and perfect your skills, which include: conducting in-depth analysis, testing products, and writing articles in a cohesive manner; this opportunity will challenge you!

What your typical day would look like: 

  • You start your day off with a team meeting (scrum), you give an update of what you have been working on and listen in on what others are working on, elevating each other by sharing innovative ideas.
  • You’re then assigned your next task. You take time to understand the feature by reading public and intern documentation. Since you can’t find all the information you need, you meet a developer to pick their brains. Next, you edit the documentation and send it to your teammates for review.
  • After lunch, you review the feedback you received on the task you completed yesterday. You apply your reviewer’s suggestions and publish your work to the documentation website. 
  • The day is coming to an end! Before heading out, you attend the team’s monthly guild meeting to discuss issues encountered, improvements that could be made to the documentation site, new tools and practices to try, and more. You chime in with your opinion on the topic of the day.

Here's what will qualify you for the role: 

  • You are currently enrolled in either a journalism, professional writing, or communications program with a minor in computer science. 
  • You have experience conducting in-depth research analysis; either in an academic or professional setting. 
  • You hold excellent writing skills in English; you aspire to be a technical writer. 
  • You have a strong sense of ownership; always finding ways to learn and keeping up with current trends. 
  • You’re proud of what you create; you strive to grow and are results-driven.

And the cherry on top that will make you stand out: 

  • You’ve completed an internship in a similar role. 
  • You’re curious by nature, you’re not afraid to ask the right questions to get a thorough understanding of your tasks. 
  • You like to take initiative and you’re looking to develop your autonomy! 
  • You have great organizational and time management skills.

You don’t need to check every single box; passion goes a long way and we appreciate that skills are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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Coveo is an inclusive employer who values D&I principles and is dedicated to be a self-aware employer. We are determined to ensure all candidates are treated with equity and fairness and that everyone gets an equal chance to access employment opportunities at Coveo.

Note that the following questions are entirely optional and, if you choose to answer, will not be linked to your name or job application. It will therefore not affect your application. The data will be aggregated and will serve reporting purposes only so we can measure the level of inclusivity of our hiring process and identify potential areas of improvement for our D&I hiring practice. For more information on the way we process your information, please refer to our Applicant and Candidate Privacy Notice.

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Coveo est un employeur inclusif qui respecte et valorise les principes de Diversité et Inclusion et est décidé à être une organisation consciente. Nous sommes déterminés à ce que tous les candidats soient traités de façon juste et équitable et disposent d'une chance égale d'accéder aux opportunités d'emploi chez Coveo.

Les questions suivantes sont totalement optionnelles et n'affecteront pas ton application. Les données seront agrégées et serviront à analyser le degré d'inclusivité de notre processus ainsi que des pistes d'améliorations potentielles dans notre pratique de Diversité et Inclusion. Pour plus d'information, merci de te référer à notre Avis de confidentialité pour les candidats et postulants.


 

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